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Thread: Buying from dealers

  1. #1
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    Buying from dealers

    When looking at dirt bikes, is there any benfit from buying from a dealer?
    Do you get any sort of warranty on the bikes similar to when you buy used from a car dealer?
    Or is the fact that they are off road bikes mean there is efectively no warranty as they are designed to be treated badly etc?

  2. #2
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    Quote Originally Posted by thorns View Post
    When looking at dirt bikes, is there any benfit from buying from a dealer?
    Do you get any sort of warranty on the bikes similar to when you buy used from a car dealer?
    Or is the fact that they are off road bikes mean there is efectively no warranty as they are designed to be treated badly etc?
    Under the consumer act you get a 30 day warranty from a dealer if you buy a second hand. If you buy brand new some brands will offer a longer warranty.

    Another bonus re: buying from a dealer, is that "most" times a dealer will bend over backwards to help you after you have paid for a bike from them, if they a good dealer they know that they are more likely to make more money from a customer in the long run than in the short term of just 1 bike sale, so it is in their best interest to sort you out.

    Most shops I have worked at have helped a lot when the warranty has run out or if the issue does not fall under warranty, if not for free then greatly discounted and many times at cost.

    A happy customer is one that comes back.
    I'm not a complete idiot... some pieces are missing

    Quote Originally Posted by DingDong
    "Hi... I rang about the cats you have for sale..."..... "oh... you have children.... how much for the children?"

    mucho papoosa bueno no panocha

  3. #3
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    Quote Originally Posted by placidfemme View Post
    Under the consumer act you get a 30 ay warranty from a dealer if you buy a second hand. If you buy brand new some brands will offer a longer warranty.

    Another bonus re: buying from a dealer, is that "most" times a dealer will bend over backwards to help you after you have paid for a bike from them, if they a good dealer they know that they are more likely to make more money from a customer in the long run than in the short term of just 1 bike sale, so it is in their best interest to sort you out.

    Most shops I have worked at have helped a lot when the warranty has run out or if the issue does not fall under warranty, if not for free then greatly discounted and many times at cost.

    A happy customer is one that comes back.
    Wot 'er said!
    . “No pleasure is worth giving up for two more years in a rest home.” Kingsley Amis

  4. #4
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    Quote Originally Posted by placidfemme View Post

    A happy customer is one that comes back.
    Sheesh I'd be happy if a dealer would email back in response to questions

    Money burning a hole in my wallet and ppl don't email back, doesn't help that I HATE talking on the phone haha.
    Ya'd think every point of contact would be utilised these days.

  5. #5
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    Quote Originally Posted by Tony.OK View Post
    Sheesh I'd be happy if a dealer would email back in response to questions

    Money burning a hole in my wallet and ppl don't email back, doesn't help that I HATE talking on the phone haha.
    Ya'd think every point of contact would be utilised these days.
    Email me and I will reply... and I am local to you!
    I'm not a complete idiot... some pieces are missing

    Quote Originally Posted by DingDong
    "Hi... I rang about the cats you have for sale..."..... "oh... you have children.... how much for the children?"

    mucho papoosa bueno no panocha

  6. #6
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    Quote Originally Posted by placidfemme View Post
    Email me and I will reply... and I am local to you!
    Have a KTM 300 in yer back pocket for sale?

  7. #7
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    Quote Originally Posted by placidfemme View Post
    Under the consumer act you get a 30 day warranty from a dealer if you buy a second hand. If you buy brand new some brands will offer a longer warranty.
    there is no specific time for a warranty for a used dirtbike, (and not one in the Consumer Guarntess Act either) but this is the industry norm, teh CGA has some comeback for you tho that could extend the warranty longer than that because the bike must be up to a reasonable standard and fit for the use intended

    buying from a dealer has its advantages and normally you can get deals on gear as you do it, and fianance options if you are looking for that sort of thing,

  8. #8
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    Quote Originally Posted by placidfemme View Post
    Under the consumer act you get a 30 day warranty from a dealer if you buy a second hand. If you buy brand new some brands will offer a longer warranty.
    CGA, Sales of Goods Act etc don't have a defined time limit. It all depends on the value of the goods, time owned etc etc. 30 day period maybe something a dealer offers, like our yard does on trade-in specials, but the CGA will go for longer than that (in most instances in a car yard).

  9. #9
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    Quote Originally Posted by Tony.OK View Post
    Have a KTM 300 in yer back pocket for sale?
    Not off hand, but I can do some investigating for you... EXC or XC... any preferences? Or just orange?
    I'm not a complete idiot... some pieces are missing

    Quote Originally Posted by DingDong
    "Hi... I rang about the cats you have for sale..."..... "oh... you have children.... how much for the children?"

    mucho papoosa bueno no panocha

  10. #10
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    Quote Originally Posted by thorns View Post
    When looking at dirt bikes, is there any benfit from buying from a dealer?
    Do you get any sort of warranty on the bikes similar to when you buy used from a car dealer?
    Or is the fact that they are off road bikes mean there is efectively no warranty as they are designed to be treated badly etc?
    I sold a KLX450R through Mr Motorcycles & was impressed at how much effort they went to making sure it was in good shape, so yeah I'd say so there is definite value depending on the dealer especially if you are doing a Trademe distance buy ( oddly enough my bike sold to Canterbury ).

  11. #11
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    Quote Originally Posted by takitimu View Post
    I sold a KLX450R through Mr Motorcycles & was impressed at how much effort they went to making sure it was in good shape, so yeah I'd say so there is definite value depending on the dealer especially if you are doing a Trademe distance buy ( oddly enough my bike sold to Canterbury ).
    I just spoke to Craig at Mr Motorcycles about doing that....good to here your feedback

  12. #12
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    I bought a kx250 from tard me and it had so many small niggles i wish i had paid extra money from a shop.At least you wont need do bearings bushes sprockets etc as they dont want to have the issues involved in unhappy buyers if they have a good rep.
    I have evolved as a KB member.Now nothing I say should be taken seriously.

  13. #13
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    Thanks for the help guys.
    Being that I dont know a hell of a lot of what I'm looking for as far as maintenece/condition etc, buying from a dealer is attractive.
    Just wanted to make sure the premium I'd be paying was worth it.

    Have to agree with Tony, emailed a few dealers round the place and not one reply, even when using the enquiry forms on there websites!
    Not in a major hurry, so no biggie, but thought places would be clambering for money at the moment.

  14. #14
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    I would highly recommend buying from a dealer too. Specially if you are looking at something like a 4 stroke MX'er as they can be time bombs.

    Bought my used 07 KXF 250 from MR Motorcycles late last year and I can't say enough good things about them. After the first ride running the factory chain guard I accumulated a lot of mud round the sprocket and the seal leaked, also I thought I had a gearchange issue. I took it back and they looked over it and found that the lever had been put on to low on the spline and I must have have been still putting upward pressure on it which was stopping me from selecting 3rd gear when under heavy load and they sorted it, also changed the seal at the same time for just the cost of the seal!

    I now buy 90% of my stuff from them based on their awesome customer service.

    I probably would ring the dealers though, They can be so busy and when you are dealing with a lot of face to face and telephone customers, emails tend to come last!
    Try to be the person your dog thinks you are

  15. #15
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    Ah the joys of Trademe verses a Dealer, when dealing with Dealer you do have the recourse of putting faults right on a purchase it usually involves a bit of talking and compromise.
    most dealers wont sell a bike with known faults as it will only come back to bite them, the only thing they don't check is an engines service tolerances as this would require an engine tear down, most common faults can be easily seen or heard/felt.
    Buying from Trademe its Buyer Beware, if spending your fortune best to get it checked out by a dealer [usually $100] and get a Police Vin/car jam to see if money's owed or stolen.

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