What to do? Brand new bike faulty

[actungbaby]

Thanks, That's is exactly what I was after. I would consider the bike unfit for purpose and unsafe.

Its just junk fit for scrap heap if cant meet its design abiltys which it cant u should have your money back

Dont take replacment product it may be as un safe i go even further and report to land transport

as how this bike ever passed wof is is beyond me

[actungbaby]

I know what you mean. But as I've said there are two ways. Steve's suggestion of planting the seed about the refund might not be a bad idea. They get one last opportunity to fix it and make sure nothing else goes wrong - this should mean the bike will be checked with a fine tooth comb.

However, I personally you would have grounds at this point to go back to the dealer and discuss with them the issues you have had and that you no longer feel the scooter is fit for purpose. And despite giving them opportunities to fix it, the scooter has failed too many times to be fit for purpose.

But as angry as you are, the attitude of how you approach it is what will be the difference between them working with you or against you.

I knew guy in chch had old xr 200r he had it since new then brought new one and had nothing but trouble with

it not starting they looked at few times then he got his money back was just a dud plain and simple

[orangeback]

Hi All, I am after some advice. 4 weeks ago I purchased a scooter from a store in Auckland. It has been back 5 times so far with electrical problems, which were fixed quite quickly (Headlight fell off, Indicator a switch broke, Bulb broke, Indicator cable broke) and tonight my bike cut out and wouldn't start and I had to push for 3 hours to get home as I couldn't afford a tow truck.

I have really had enough of this scooter and I am wondering what rights I have in regards to demanding my money back?

Thanks in advance.

i had the same with a brand new 2010 BMW , broke down 7 times in 1750km ( yes one thousand seven hundred fifty km ), spent 5 1/2 months in shop , in the year i owned it , as long as they are prepared to fix it your stuck with it, i got sick of mine and tock it in the arse for just on 10k , to get out of it, now its someone else's problem, but from what i here he got it to 2500km b4 issue re accured , It was a friday afternoon bike , (as they say)
I'm 39 years old, I've owned 40 bikes, 1 was a BMW and i'll never own another.

[Spazman727]

i had the same with a brand new 2010 BMW , broke down 7 times in 1750km ( yes one thousand seven hundred fifty km ), spent 5 1/2 months in shop , in the year i owned it , as long as they are prepared to fix it your stuck with it, i got sick of mine and tock it in the arse for just on 10k , to get out of it, now its someone else's problem, but from what i here he got it to 2500km b4 issue re accured , It was a friday afternoon bike , (as they say)
I'm 39 years old, I've owned 40 bikes, 1 was a BMW and i'll never own another.

Surely if it has to spend half its time getting fixed you have grounds for a refund? They can't just keep saying they'l repair it, after that amount of time with the mechanic they must know that there is something wrong with it.

[ScootMe]

i had the same with a brand new 2010 BMW , broke down 7 times in 1750km ( yes one thousand seven hundred fifty km ), spent 5 1/2 months in shop , in the year i owned it , as long as they are prepared to fix it your stuck with it, i got sick of mine and tock it in the arse for just on 10k , to get out of it, now its someone else's problem, but from what i here he got it to 2500km b4 issue re accured , It was a friday afternoon bike , (as they say)
I'm 39 years old, I've owned 40 bikes, 1 was a BMW and i'll never own another.

A few guys at work have been saying just that.. A Friday bike.

After they fixed it last time it has been running great for 2 days... Hopefully there isn't much left to break.

[Paul in NZ]

Hopefully there isn't much left to break.

I had a car like that once. I was on first name terms with Mazda service managers in 3 major cities in NZ. If one more person said to me 'I've never seen one of those do that before" I reckon I would have a great defense for justifiable homicide. Eventually Vicki blew a radiator hose and didn't stop driving it.... That fucked it properly.... Best feeling I ever had in my life was when that bloody car left.

[ScootMe]

I had a car like that once. I was on first name terms with Mazda service managers in 3 major cities in NZ. If one more person said to me 'I've never seen one of those do that before" I reckon I would have a great defense for justifiable homicide. Eventually Vicki blew a radiator hose and didn't stop driving it.... That fucked it properly.... Best feeling I ever had in my life was when that bloody car left.

The electrics are fairly basic on these bikes, so hopefully I't wont end up like your experience. Fingers Crossed.

[HenryDorsetCase]

one of the women I work with had a cambelt go in her VW Golf last night.

not due to be replaced for another 7000km. tensioner let go which took out the belt or something.

[steve_t]

one of the women I work with had a cambelt go in her VW Golf last night.

not due to be replaced for another 7000km. tensioner let go which took out the belt or something.

Ouch. New engine time?

[ducatilover]

one of the women I work with had a cambelt go in her VW Golf last night.

not due to be replaced for another 7000km. tensioner let go which took out the belt or something.

Not unusual. Belt could've been old, but VAG engines love spitting belts. The 4cyl VAG motors have a retarded set up where the belt drives one cam gear and they have another belt from that gear to the other cam

[Gremlin]

If one more person said to me 'I've never seen one of those do that before" I reckon I would have a great defense for justifiable homicide.

mmm, interesting thought. I'm kinda used to it, as it's been one of the most used statements by several dealers for my last few bikes. It's not like I'm a common element or anything is it?

[Flip]

The last 2 company cars I have had the use of have been complete POS.

The first was a LPG Falcon ute. It broke down every 9,000 km. its gear box and its ABS were replaced under waranty. The fuel system was some thing else.

The last was a Toyota ute, it was on its third set of injectors, they failed every 40,000km and cost $5k each time and it was on its second clutch when I sent it back.

The Ford Ranger I have at the moment has done 100k and has been 100%.

[Rhys]

Just had my car repainted under warranty, dealer came around dropped of a loan car, when my car was done they came and dropped it of
It is a pain that it needed to be done, but when they go to that effort to put it wright

[4AGE]

The last was a Toyota ute, it was on its third set of injectors, they failed every 40,000km and cost $5k each time and it was on its second clutch when I sent it back.

Lol what? 5k for injectors?

[steve_t]

Lol what? 5k for injectors?

Even if they're those piezo injectors, that still sounds pretty steep