I live in the Eastern Suburbs of Wellington and bought a bike from Danniverke via TradeMe. Once purchased, TradeMe provided a link to carrier Haul Plus if I needed transportation. The seller had said one of his sons lived near by and could bring the bike down which was awesome, but that fell through in the end so I went back to Haul Plus for carriage. It took them 5 days to send through the paperwork via email for me to fill out which I completed and paid for on the spot. Now a week later I still don’t have my bike…
Communication has been so incredibly slow. When they finally told me the bike would be collected on Tuesday this week I let them know I would be away this Friday so asked if delivery could be done before then. Again, no response. When I finally hear back, guess what they tell me? Yup, delivery will be Friday... I just told you 3 freakin’ times in 1.5 days that I would be away on Friday!?
I’ve now asked them just to leave it at their Grenada depot Friday and I’ll collect it on Tuesday morning when I'm back.
So, I know some people get their bikes freighted for various rides when they're at opposite ends of the country, who do you use? Is 2 weeks too long for this sort of thing or am I just being impatient?
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