Why don't the dealerships take it up with someone higher up? Surely if it is pissing off their customers so much and impacting business to such a degree it's worth raising hell about?
Forum whore
Why don't the dealerships take it up with someone higher up? Surely if it is pissing off their customers so much and impacting business to such a degree it's worth raising hell about?
L-Plate Rider
The shops deal with the people in charge of the franchises there is no one higher up. who would you suggest ???Originally Posted by breakaway
Fully qualified Sifter.
You're beating your head against a brick wall mate. They'll only believe what they want to.
Coal Burning XV Rider!
The pity is that while some shops go the extra mile for all of their customers, some don't.
Then all shops get tarred with the same brush.
I can and have ordered parts from overseas and got them significantly cheaper and in exceptionally ( for NZ) good times.10 days from order in the States to arriving here, through customs etc no duty.
This is just me and I'm ordering one or two things at a time from one exporter who looks after me, as all good sellers should.
My experience so far has been brilliant, no bad deals no Shonky bits, but it is a risk and it could go badly wrong and then I've no one, or where to turn to, what then?
In my defence I usually try to source the bits here first, usually I get some prices and availability, I take a look on the net and if the NZ one is available and not priced stupidly I will and do go buy it here.
In recent times I've transferred all of my repair and maintenance on all 3 of our bikes to George the mobile motorcycle mechanic, for what it's worth he arrives on time, OK, usually,and he always finds the problem and sorts it.Relatively cheaply, worth it for me, no distractions, no waiting while other things get done and no pressure to get out of their hair???
Every day above ground is a good day!:
Forum whore
My comment was intended to be constructive. I understand your situation, I really do, but do you really expect me to pay up to 3x as much and wait up to 4x as long for a part? Espeically if my bike is off the road?
Fully qualified Sifter.
I've no doubt it was mate...and I appreciate your predicament don't worry. My comment wasn't aimed at you. And no...no I don't expect you to pay 3x times as much and wait 4x times longer. I don't...and I'm in the industry! It's massively frustrating for the dealers don't worry. But as a couple have said...our hands are well and truely tied don't worry.
Pootler
I do work for an importing co/wholesaler doing exactly that. We do get delays as you would expect but it is fairly uncommon.
Pootler
Ive never said I know how it works for m/cycle dealerships here. I would just like to see it improved.
Try Hard Wanna Be
McIvor and Veitch. I have bought 3 bikes off them now and Jason has been great to deal with each time.. Really rate the boys down south.
Suzuki Dealer in Timaru.. Arranged over the phone to take the M109 demo out on a ride. Drove an hour up there as per the plan. They took a look at me and decided mysteriously the bike wasn't ready or able to go out. Homos. Bought a M109 off Whitelock Suzuki 2 weeks later. Always meant to go back there and mention something relating to judging a book by its cover but alas time has passed.... Will never step foot in that store again.
Oamaru Motorcycles... Always goes above and beyond the call...
Forum whore
''Delays'' or rather timelines are common with particularly specialist/ complex product lines, its called production schedules. Its also that many manufacturers dont have endless production ( or r&d ) capacity. Its also because there are subcontractors and timelines for recieving raw materials. About 3 years back we couldnt get Ohlins MX steering dampers for nigh on 6 months because Ohlins were having immense trouble fniding a suitable vendor to make a key component part to the standard they required
So your parting statement is pretty generalised and not typical for all products. It might work for toothpicks but certainly not all products, by any means.
Fully qualified Sifter.
Ok. Well how 'bout you tell us exactly what you do for a living...and for who?
Trainer wheels optional
NZPOKED is full of shit, isn't there a reasonable expectation that if ya bid on an online auction for a part, that they actually have the item in their possession or can very quickly acquire it.
Fully qualified Sifter.
Ohhh..sounds like a story I'd like to hear more about!?
Forum whore
no,some people dont have th eitems at hand,they will order them for you and take advantage of world wide air freight,the interwebz, etc.so you wont get your item for a few days
Trainer wheels optional
what, ya mean the dudes on the other side of the table are taking the pis as well
There are currently 2 users browsing this thread. (0 members and 2 guests)
Posting Permissions
Reply With Quote
Bookmarks