Will manufacturer warranty apply if I import a new bike?

[Madness]

Not sure if this is correct or not but you might need a letter of conformance from the local importer to get through the VIN process from what I've read.

[Robert Taylor]

If I import a brand new bike will the local dealership still support the warranty that comes with a brand new bike?

Given that reimbursement rates are abysmal on warranty ( incurring a loss proportional to the size of the job ) and that you wouldn't have imbued your local dealer with a profit from a sale to help offset such losses I cannot imagine that they would be favourably disposed.

[Crasherfromwayback]

Maybe the global network of manufacturer's distributors could have a few more scruples?

.

They'd be only too happy to do the warranty work if they were gonna get paid mate.

[mossy1200]

If I import a brand new bike will the local dealership still support the warranty that comes with a brand new bike?

What are planning on buying and how much coin will you save?
If you saving lots then you have money to fix it if it fails.
If your not saving enough why would you bother importing it?

[AllanB]

Would the parts be covered by the maker if the owner agreed to pay the shop the labour?

[Crasherfromwayback]

Would the parts be covered by the maker if the owner agreed to pay the shop the labour?

Nope. But I can't speak for all brands. Just the ones I sell, and have sold in the past. Most of them.

[Laava]

I bought a tinny in Auckland last week but upon returning home found it was mostly cabbage. When I went to my local tinny shop to get the problem sorted, they set a bull mastiff on me.

[Erelyes]

What are planning on buying and how much coin will you save?
If you saving lots then you have money to fix it if it fails.
If your not saving enough why would you bother importing it?

+1, if you're gonna import take the risk yaself. You have a warranty... it's in the States.

That said - if you buy, say, a 2014 XYZ and then 3 months later it transpires that the front brake caliper falls off on this model spontaneously then you'd probably have a pretty good case for it being fixed - but you'd contact XYZ NZ head office first, and hope they sort out getting it done at your local dealer. This would be more to keep PR etc though and is no given. A recall for adjusting valves or some shit would be another matter ofc

[imdying]

Mate, you could buy it new in NZ and still have to put up with bad warranty service. Pocket the savings and just have them service it... you still pay for that here anyway.

[Robert Taylor]

There is currently a worldwide warranty recall on a specific for one model Ohlins steering damper. This is a safety related recall and we have swiftly completed the recall for the ones that we sold here in NZ, as the official Ohlins distributor.
What concerns me though is are there any here that have been sold by parasitical US resellers and how accurate and easy to reconcile are their paper trails? An issue that I have bought up with the factory. Its certainly a strong argument for controlling who sells into each market. Rather than this open slather dutch auction mentality that now prevails.
Of course if any units that have been sold in this way come to our attention we will facilitate the warranty claims.

[pritch]

Used to be a scheme where you picked up your new BMW from the factory, rode it around Europe for as long as you liked, or could afford, then had it shipped home. Seem to recall Ducati offered a similar scheme. In that case the manufacturer would presumably have informed the local importer of the details so the bike would be covered. Other than that, good luck.

When the Jap import cars started arriving the local dealers were loud and proud about how they wouldn't service them. Then when somebody with an IQ above room temperature looked at the situation they realised this would only be costing them business. Now they are not only pleased to service them, some actually import their own.

[Gremlin]

Used to be a scheme where you picked up your new BMW from the factory, rode it around Europe for as long as you liked, or could afford, then had it shipped home.

BMW specifically have actually stopped NZ'ers from buying bikes out of the UK for example, as my boss went through this early this year, intending to do pretty much that. BMW NZ didn't like being undercut, and even though one of the sales guys here tried to assist, the policy was... effective

[jasonu]

There is currently a worldwide warranty recall on a specific for one model Ohlins steering damper. This is a safety related recall and we have swiftly completed the recall for the ones that we sold here in NZ, as the official Ohlins distributor..

Both of them already. Well done that man.

[Robert Taylor]

Used to be a scheme where you picked up your new BMW from the factory, rode it around Europe for as long as you liked, or could afford, then had it shipped home. Seem to recall Ducati offered a similar scheme. In that case the manufacturer would presumably have informed the local importer of the details so the bike would be covered. Other than that, good luck.

When the Jap import cars started arriving the local dealers were loud and proud about how they wouldn't service them. Then when somebody with an IQ above room temperature looked at the situation they realised this would only be costing them business. Now they are not only pleased to service them, some actually import their own.

The biggest loss in IQ was starting this Japanese import nonsense in the first place!

[danchop]

BMW specifically have actually stopped NZ'ers from buying bikes out of the UK for example, as my boss went through this early this year, intending to do pretty much that. BMW NZ didn't like being undercut, and even though one of the sales guys here tried to assist, the policy was... effective

dont know if bmw still do it,but even within nz,if someone from say wellington gets a cheaper deal from a dealer in say auckland,the wellington dealer gets a cut of the profit even though he didnt sell it.this was done to discourage out of town dealers hacking the price just to get a sale