My experience with Colemans Suzuki K Road

[BoristheBiter]

As for the flying thing, boring.

As you were the one to say it wouldn't happen in France you opened it up to that sort of comment.

[Jantar]

Having read this thread right through, I believe that this is bloody good advertising for Colemans. I've just checked my invoice for my last service at Boyd's in Hamilton, $333.50 for a full service, and I was very happy with that.

Overall I was charged a lot more for labour, did not require a wof, did include a session on the diagnostic computer and used 3.5l of 5100 @ $13.04 per liter, also replaced the spark plugs. So in my case oil was cheaper and labour was dearer.

Previous services have ranged from a low of $188 to $282 over 5 services at 3 diffrent bike shops.

[Gremlin]

Previous services have ranged from a low of $188 to $282 over 5 services at 3 diffrent bike shops.

Depends which service it is. CB900 is $200 for the regular service, $300 for the expensive one. 6k and 12k are cheap ones, then 18k more expensive, rinse and repeat.

[nzspokes]

Had a oil change, filter and converted to reverse shift. Oil and filter were $70. Labour was a cup of coffee.

[FJRider]

Let alone a fucking dentist! Costs me $150.00 to shake the cunts hand!

I'd shake your hand for half that ...

[Jantar]

I'd shake your hand for half that ...

Be honest Trev, You'd even shake his hand for one of his famous coffees.

[Crasherfromwayback]

Be honest Trev, You'd even shake his hand for one of his famous coffees.

Hey...did I ever convince you to try one?

[FJRider]

Be honest Trev, You'd even shake his hand for one of his famous coffees.

If I was/did ... that might suggest I was cheap .....




OK ... I am ...

[Jantar]

Hey...did I ever convince you to try one?

Yes, And I'll probably call in for another one on my next trip.

[noobi]

You clearly can't read.

The stuff was not on special they checked. They were actually surprised of the incongruence because nobody else before pointed that out to them. They say the big boss (alistair or something) makes the price, fair enough, that's why he wasn't there but on his boat eating oysters. I told them: either you charge me for the oil what you sell it in the shop or I let people know how you run your business. Poor guy behind counter couldn't do anything, so here I am, anybody can make its conclusions.

I would have actually gone to Red Baron cause last time they tighten my chain on the run for free but they don't do wofs.

So $17.5 for 5100 upstairs, and $25 downstairs?

I can almost guarantee that someone upstairs has fucked up the pricing on the upstairs oil, they've done that by confusing 3100 with 5100.
The RRPs are $17.5 for 3100 and $25 for 5100. They are different oils, 3100 is mineral, 5100 is semi-synthetic.

Part numbers for bulk oil and 1L packs are different, so there would be no knowledge of the discrepancy until someone points it out.
The fact that they didn't change the price for you, is likely because you were being a belligerent dickhead.

[ducatilover]

Beyond stating this is a common tactic by mechanics so they can appear to charge less for labour there is not a lot I can say. The only other thing that comes to mind is check the menu before you order.

I don't do it, way to fuck off a customer. They are the ones feeding me after all.

[BoristheBiter]

I don't do it, way to fuck off a customer. They are the ones feeding me after all.

We sort of do this.
We have a lower hourly rate and add the larger tools (welder, grinder, ramset gun etc) we use onto the bill.
People start to complain as this should be part of our hourly rate to which we explain that if we did that our rate would be higher and they would get charged even when we aren't using them. they see our point and happily pay.

[Gianz]

well it turns out they actually undercharged me because they put an extra 1/2 liter of oil free of charge. The other day I went and checked the oil level (didn't check it since I took the bike from the mechanic) and the sightglass was full. I leaned the bike over to the side stand and there the oil was coming down on the sightglass. They probably checked the level on the side stand so they way overfilled. Awesome for a Suzuki dealer.
Needless to say I took the excess oil out, hopefully no damage was done, I can't believe it.

[Gianz]

We sort of do this.
We have a lower hourly rate and add the larger tools (welder, grinder, ramset gun etc) we use onto the bill.
People start to complain as this should be part of our hourly rate to which we explain that if we did that our rate would be higher and they would get charged even when we aren't using them. they see our point and happily pay.

seems legit, as long as the customer knows it beforehand.

[tippersv]

well it turns out they actually undercharged me because they put an extra 1/2 liter of oil free of charge. The other day I went and checked the oil level (didn't check it since I took the bike from the mechanic) and the sightglass was full. I leaned the bike over to the side stand and there the oil was coming down on the sightglass. They probably checked the level on the side stand so they way overfilled. Awesome for a Suzuki dealer.
Needless to say I took the excess oil out, hopefully no damage was done, I can't believe it.

man you are a dipshit, all service departments MEASURE the oil out of the bulk store and charge you accordingly, but I am impressed that you are now more qualified than a dealer mechanic; maybe you should open your own shop