ANZ can suck my hairy bollocks!

**Mom** · 11th November 2014, 20:50

Over in Rotorua tonight to catch up with the whanau, as you do. We need to get some cash out to pay a bloke for our alarm monitoring for the next year. Fenton Street ANZ, well lit (important after dark when withdrawing cash) insert my eftpos card into the ATM and wait. The screen goes dark then says "Sorry, this ATM isn't available right now". It also has my eftpos card in it! Fucken hell. Experienced some of the most unhelpful/uncaring customer service I think I have ever had when I rang them to see how to get my card back. I can't, it has been destroyed by the machine apparently. And, worst of all "there must be something wrong with my card" if you please.

Word to the innocent. Always have another means of surviving when relying on your eftpos card and a poxy machine to get money out. Thanks god I only married Maha for his money

**Katman** · 11th November 2014, 20:54

Originally Posted by Mom

Thanks god I only married Maha for his money

Well it clearly wasn't for his intelligence.

**Mom** · 11th November 2014, 20:55

Originally Posted by Katman

Well it clearly wasn't for his intelligence.

Have the kettle hot for us tomorrow, we have to come to Taupo to replace my card. Mine is white no sugar, you remember how Maha likes it eh?

**HenryDorsetCase** · 11th November 2014, 20:59

They consistently come last in the "Customer satisfaction" surveys for good reason. I think I am right in saying that ALL their back office stuff is outsourced to Mumbai. We deal with them regularly and it is ALWAYS a motherfucking nightmare. At least ASB and BNZ have LSC's here. Westpac have one in Chur chur!

I feel your pain. I always have a little bit of cash for that reason.

Of course you realise that the fun has just begun, right? Now you have to interface at a "store" and deal with "customer service" face to face. I dont envy you that.

**Mom** · 11th November 2014, 21:06

Originally Posted by HenryDorsetCase

They consistently come last in the "Customer satisfaction" surveys for good reason. I think I am right in saying that ALL their back office stuff is outsourced to Mumbai. We deal with them regularly and it is ALWAYS a motherfucking nightmare. At least ASB and BNZ have LSC's here. Westpac have one in Chur chur!

I feel your pain. I always have a little bit of cash for that reason.

Of course you realise that the fun has just begun, right? Now you have to interface at a "store" and deal with "customer service" face to face. I dont envy you that.

Fortunately I don't bank with ANZ, I just used their well lit ATM, FFS! ASB have already arranged a replacement eftpos card for me to collect in Taupo tomorrow after we have had tea and bicckys with Katman

**awa355** · 11th November 2014, 21:11

Happened to me once, entered the wrong pin too many times, it swallowed the card, we were in Auckland, no money for food or gas. Was the longest slowest most economical piece of driving ever seen in this country, but we made it back to Putaruru, just.

**skippa1** · 11th November 2014, 21:18

You have hairy bollocks?.........and Scrote knee...........? Farking hell woman, lay off the testosterone....

**Maha** · 11th November 2014, 21:20

Originally Posted by skippa1

You have hairy bollocks?.........and Scrote knee...........? Farking hell woman, lay off the testosterone....

All the better to ........ yeah nah fuck that I ain't going there.

**Mom** · 11th November 2014, 21:33

Originally Posted by skippa1

You have hairy bollocks?.........and Scrote knee...........? Farking hell woman, lay off the testosterone....

I am sure the doc said the tablets would help me through my "men-at-pause" though

**benhall** · 11th November 2014, 21:36

i cant see how the person on the other end is going to be able to help really... honestly not exactly ANZs fault

**swbarnett** · 12th November 2014, 01:12

We bank with the ANZ.

We were with the National Bank before ANZ swallowed them. We were worried that ANZ's terrible reputation was going to take over and ruin the good one from the National Bank. We were told by the ANZ (in writing) that they would keep all the good bits of the National Bank and throw out the corresponding bits from the ANZ. So far for us this has proven to be true. It seems that there may be bits of the old ANZ that are still there that we thankfully haven't had to deal with yet.

**jim.cox** · 12th November 2014, 05:14

Originally Posted by swbarnett

We bank with the ANZ.

We were with the National Bank before ANZ swallowed them. We were worried that ANZ's terrible reputation was going to take over and ruin the good one from the National Bank. We were told by the ANZ (in writing) that they would keep all the good bits of the National Bank and throw out the corresponding bits from the ANZ. So far for us this has proven to be true. It seems that there may be bits of the old ANZ that are still there that we thankfully haven't had to deal with yet.

We USED to be with "The National Bank of New Zealand" and really liked them. After they got swallowed by ANZ it went down hill rapidly.

I did not want to bank with "the worst bank in the country", but I did give them a chance before leaving. There are still some good bits - like the ex-National Teller that helped me close the accounts.

I see from yesterday's paper that the fat CEO just got an 11% payrise, while the actual workers are fighting to get 2%

Why let yourself be ripped off, and your country sucked dry - get out from their dastardly clutches...

**Robbo** · 12th November 2014, 06:16

Originally Posted by skippa1

You have hairy bollocks?.........and Scrote knee...........? Farking hell woman, lay off the testosterone....

Geeze Mom, hairy bollocks, scrote knee and an obnoxious ATM machine..
Has'nt been a very good week has it. Hopefully Katmans cup of tee
can fix it all for you..

**willytheekid** · 12th November 2014, 06:36

Originally Posted by jim.cox

We USED to be with "The National Bank of New Zealand" and really liked them. After they got swallowed by ANZ it went down hill rapidly.

I did not want to bank with "the worst bank in the country", but I did give them a chance before leaving. There are still some good bits - like the ex-National Teller that helped me close the accounts.

I see from yesterday's paper that the fat CEO just got an 11% payrise, while the actual workers are fighting to get 2%

Why let yourself be ripped off, and your country sucked dry - get out from their dastardly clutches...

THIS! +1

...and yet Im still with them

But not for long!...buying our first home soon

And the day before...Im going into the bank with a smile on my face, and will be asking them to "Please close my NATIONAL BANK accounts"...oh

...and please tell your CEO etc to go fuck themselves!

..and I hope you get your well earned pay rise

Will be using a combination of TSB and NZ home loans
http://www.nzhomeloans.co.nz/
...using there system, I will have the mortgage paid off in 16yrs and will have saved nearly 200k! (that the BANK would have made!)

Anyone buying a house SERIOUSLY needs to check this KIWI home loan company out...great service, great support and best of all...great savings taken away from the banks "profits"

FUCK ANZ!...its OUR money!...its mean't to work for us...not them!

ps...buying a house is bloody stressful!...no fucking wonder I put it off for so long