Victory and Indian dealer feedback

[Katman]

A lot of complaints are false.

I had a customer drop off a 4 wheeler today complaining that the clutch I replaced "not long ago" should have lasted "way longer before starting to slip again".

I didn't remember the job so I went and checked my records.

I replaced the clutch in June 2010.

[nzspokes]

I had a customer drop off a 4 wheeler today complaining that the clutch I replaced "not long ago" should have lasted "way longer before starting to slip again".

I didn't remember the job so I went and checked my records.

I replaced the clutch in June 2010.

Exactly. Would be like saying "My car should have held up better when I hit a tree with it" kind of warranty claim.

[Flip]

I got the same cunty service from the local Triumph agent and well I don't ride a Triumph any more.

Take him to the small claims and get your money back.

I brought a head light for the Road King. I had 3 choices from the local agent, it came with a bulb and wiring harness and cost $75. What is the price on Ebay? I would add 30-50% and use that as a basis for a fair NZ price.

The days of import licences and the 6Oclock swill has gone but some bad habits do linger.

[nzspokes]

I got the same cunty service from the local Triumph agent and well I don't ride a Triumph any more.

Take him to the small claims and get your money back.

I brought a head light for the Road King. I had 3 choices from the local agent, it came with a bulb and wiring harness and cost $75. What is the price on Ebay? I would add 30-50% and use that as a basis for a fair NZ price.

The days of import licences and the 6Oclock swill has gone but some bad habits do linger.

I ordered a Harley part from the Auckland Harley crowd. Best dealership ive dealt with to be fair. Price was good and they had it in 2 days as they said they would.

[scumdog]

I ordered a Harley part from the Auckland Harley crowd. Best dealership ive dealt with to be fair. Price was good and they had it in 2 days as they said they would.

Crasherfromwayback in Wellington is like that when I need a part - instant service and price not too bad.

And I've only been to that H-D dealers once, some time after I had been buying from them.

(Well it IS a bit of a ride from here )

[Bikemad]

(Well it IS a bit of a ride from here )

put ya lights and siren on and you'll be here in half the normal time it would take the rest of us

[Tazz]

I had a customer drop off a 4 wheeler today complaining that the clutch I replaced "not long ago" should have lasted "way longer before starting to slip again".

I didn't remember the job so I went and checked my records.

I replaced the clutch in June 2010.

My general rule of thumb is to triple whatever amount of time a customer has told me, and then sometimes double that

I'm talking about just blatant lying to customers about country of origin and manufacture specifically, which is tricky but not impossible to prove as it's usually done face to face or on their website if they slip a little. Happens more and more although now I think about it one local mug is getting done for selling glass she 'hand made' (in china, probably out of something toxic) at the market. Did you know you can blow glass in your microwave at home? Not exactly a prize haul that one.