Help sought in Christchurch re Motorcycle Imports Direct!

[HenryDorsetCase]

mate, i hear ya. i bought a bike in good faith from them, unsighted except for the trademe add previously posted whilst i was 'in the market' for a bike. He proclaimed the bike to be, and i quote "in immaculate condition and fully serviced". Well, from the photo's and in person, yeah, she looks awesome. But the so called "full service" they gave her was nothing more than an oil change. (and yes, i have ALL the receipts from my mechanic to prove the following - in case you don't know your NZ Law) I received the bike, complete with the following: fork leak, fork oil grossely under volume (in excess of 100ml on one) - both forks, fork guide bush sloppy play, pinch bolts LHS front axle only finger tight, LHS front wheel bearing rusted, chain looser than a wizards sleeve, TWO factory recalls NOT rectified (it's an '02 model imported this year), 1x airbox snorkel torn and without retaining washer, rear wheel conical washer cracked, and, to top all that off, a leaking radiator. Additionally, when i later asked to have the Warrant of Fitness check sheet AND detailed service sheet sent to me, there was NOTHING forthcomming.

It is my opinion, they showed my bike no love bar the oil change. I accept that i own some responsibility for the purchase and can accept minor repairs will be necessary for the age of the bike, BUT, I TOO QUESTION THE ETHICS of someone who is resistant to assisting in covering the full cost (yes, including LABOUR as per the CONSUMER GARUANTEES ACT) of a machine they claim to be in such a condition, and,has NOT provided any servicing/warrant details as proof of ANY servicing/checks conducted by MID to allay my frustrations AS REQUIRED BY LAW AT THE REQUEST OF THE CONSUMER!

Truth - a complete defence is provided if the defendant can satisfy the court that the allegedly defamatory statement was true, or not materially different from the truth.

Your arena for remedy is the MVDT or the Disputes Tribunal, not the internet. Just saying.

http://www.justice.govt.nz/tribunals...putes-tribunal

http://www.justice.govt.nz/tribunals/disputes-tribunal

[BigAl]

Your arena for remedy is the MVDT or the Disputes Tribunal, not the internet. Just saying.

Yeah but good to hear of dodgy dealers.

[rastuscat]

no worries.. i am out in rangiora ..

I'm watching you.............

[Kiwimcaw]

I went down and back the same day with the intention of buying it based on an approximate trade in on my beast. I gave a very full and exact description plus photos however on arrival Costa thought it had ASB !. God knows why, he had not done his home work or bothered to double check before I spent $500 on flights. He then revised his offer minus several grand. I felt extremely peeved off, I asked him to call me later with a decent offer but never heard from him again. This guy is unprofessional and needs to realize treating people like this is not acceptable. The bike is actually very tidy however my faith in this guys ethics would question purchasing from him. He did not even offer me a lift to the airport !!

He sold me a Triumph street triple r with a very rusty chain.
Front brakes failed almost got killed!@
Fork seals ruptured.
Tyres were cracking 8 years old!!!
$1500 lata all fixed.
Sold on trademe then found out bike had been in a accident previously!!!.
He should not be in business...

[SJM]

Cracks me up how people buy used bikes then get pissed off when a new one does not roll off the transporter.

[Autech]

He sold me a Triumph street triple r with a very rusty chain.
Front brakes failed almost got killed!@
Fork seals ruptured.
Tyres were cracking 8 years old!!!
$1500 lata all fixed.
Sold on trademe then found out bike had been in a accident previously!!!.
He should not be in business...

Yeah I've had a look at his bikes before and decided to steer clear. Good place to get oil though

Cracks me up how people buy used bikes then get pissed off when a new one does not roll off the transporter.

Who the fuck are you?

[onearmedbandit]

Cracks me up how people buy used bikes then get pissed off when a new one does not roll off the transporter.

I've been in the motor vehicle industry long enough to have seen both sides of the coin, unrealistic buyers expecting brand new for second hand prices and dealers knowingly selling faulty vehicles.

[Autech]

I've been in the motor vehicle industry long enough to have seen both sides of the coin, unrealistic buyers expecting brand new for second hand prices and dealers knowingly selling faulty vehicles.

Yeah there's a line somewhere, CGA protects the purchaser more than dealer but there needs to be some liability to provide a vehicle is working condition. Been there when I bought a rooted Toyota from a dodgy dealer as a young idiot (test drive properly), I won, they lost.

[SJM]

Yeah I've had a look at his bikes before and decided to steer clear. Good place to get oil though



Who the fuck are you?

Wow... Very aggressive. I just think that when you buy a used bike (especially an old one) that you expect to replace consumables. I also think that bitching on here trying to create a class action is not the right way to go about things. If this guy was such a poor dealer surely there would be more aggrieved people here on Kiwibiker.

[Autech]

Wow... Very aggressive. I just think that when you buy a used bike (especially an old one) that you expect to replace consumables. I also think that bitching on here trying to create a class action is not the right way to go about things. If this guy was such a poor dealer surely there would be more aggrieved people here on Kiwibiker.

Apologies, it looked like a troll post and got a troll response.

Consumables? I'd hardly call fork seals and failing brakes a consumable. If you look into the CGA you'd find that the dealer has a responsibility to provide it in good condition and to fix any faults that are on the vehicle when purchased and that occur with 1 month (not 100% sure on that 1 month figure I'm going off memory here).
I don't think anyone on here expected a perfect bike, they would have expected to be able to ride the bike safely though.

[jellywrestler]

If you know anything about bikes and can bring that to bear when taking the bike in that would be of great help.

so if they don't what's the point in them looking? don't you trust the photos and the fact that the seller has a business reputation to stand behind and warranty the bike too?

[SJM]

Apologies, it looked like a troll post and got a troll response.

Consumables? I'd hardly call fork seals and failing brakes a consumable. If you look into the CGA you'd find that the dealer has a responsibility to provide it in good condition and to fix any faults that are on the vehicle when purchased and that occur with 1 month (not 100% sure on that 1 month figure I'm going off memory here).
I don't think anyone on here expected a perfect bike, they would have expected to be able to ride the bike safely though.

Fair enough. Was not trying to be a smart arse. I guess the point that I was trying to make (poorly it would seem) is that used bikes are exactly that. It's my experience that there are some great bargains to be had from dealers when it comes to older bikes, however they are almost always in need of a big birthday (that's half the fun). If you pay expect the worst then surprises are often positive ones. Apologies for any offence caused.

[Asher]

That's a stupid way to think, especially buying from a dealer.
If a bike is advertised to be in a certain condition, and isn't, then the seller should be called out on it.

[Autech]

Fair enough. Was not trying to be a smart arse. I guess the point that I was trying to make (poorly it would seem) is that used bikes are exactly that. It's my experience that there are some great bargains to be had from dealers when it comes to older bikes, however they are almost always in need of a big birthday (that's half the fun). If you pay expect the worst then surprises are often positive ones. Apologies for any offence caused.

Simple fact is this guy imports bikes and sells them for top dollar, as a dealer and importer he has a duty to his buyers to provide a quality product or at least advise of any faults on the bikes. There's a long list of stuff he needs to make sure happens if he doesn't want to end up at the MVDT.

Don't apologise you'll soon find on here that abuse is the norm on Kiwibiker

[Grumph]

Simple fact is this guy imports bikes and sells them for top dollar, as a dealer and importer he has a duty to his buyers to provide a quality product or at least advise of any faults on the bikes. There's a long list of stuff he needs to make sure happens if he doesn't want to end up at the MVDT.

Don't apologise you'll soon find on here that abuse is the norm on Kiwibiker

Christchurch has had some very good importers of used bikes. Most of whom stood behind what they sold.
This guy is a dick IMO who cuts corners. Buyer beware.