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Thread: BP pump policy

  1. #46
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    25th April 2006 - 15:56
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    Gerbil DNA 180
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    Auckland
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    277
    I only pre-paid once when I was running on fumes. Now that I got a bike with a fuel gauge, it ain't gonna happen again.
    "People are stupid ... almost anyone will believe almost anything. Because people are stupid, they will believe a lie because they want to believe it's true, or because they are afraid it might be true. People's heads are full of knowledge, facts, and beliefs, and most of it is false, yet they think it all true ... they can only rarely tell the difference between a lie and the truth, and yet they are confident they can, and so all are easier to fool." -- Wizard's First Rule

  2. #47
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    21st May 2005 - 21:12
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    i work for bp 2go [i finished my most recent shift at 7pm tonight] and we go on prepay from 6pm every night. all 4 of the bp stations in wanganui do this. i hate prepay as much as you guys do... means heaps of fucking around looking stupid and lazy while waiting for the pump to set itself up.
    i didnt see the article, but im guessing its mainly referring to those bps owned by bp [bp connect mainly] the 2go sites are, for the most part, locally owned and operated.
    i havent been told that we have to site and note license plates, and it would be a hassle due to cars being side on to the shop. we will make a mental note of cars who have suspicious looking owners. the drive off detailed below, the owner seemed odd, so noted the car description and plate.

    fuelcard customers and credit card users: we will hold your card while you fill up. eftpos, and we have to have a specified amount. we will refund anything different between the specified amount and the amount that actually went in [ie, you wanted $50, and only got $45. you will get the $5 back in cash]

    i get min wage. in the last week, ive been called a fuckin bitch at least once, and my co workers have been called and treated worse. the reason for my insult? i was doing what OSH and the law states, by refusing to fill an lpg bottle that had an illegal fitting. had i bowed to his will, i could have lost my job, copped a huge fine, and lost my site their lpg license. same with expired bottles... everytime, i get the old "it was filled here last week" or "its been tested, but i pulled the sticker off" guess what color most of them are? two of my senior staff have been threatened, and both have nearly been hit in the head with 9kg bottles at least once.

    i always tell anyone on two wheels they can leave their kit on. i dont say anything when they sit on the bike to fill, and ive never attempted to fill someones bike without permission. i have been granted the honor of doing that only 3 times in the nearly 2 years ive been there. not once have i had a biker cause any trouble.
    ive had one drive off in that time. was in the middle of the day, to the tune of $70-odd. we called the cops as soon as it happened, and the theif was later caught doing 120k, in a 50 zone, less than 5 mins from my house.

    most of the trouble we have comes from people who are wearing clothes. dont be surprised if the next thing is stripping naked before you pay.

    we give full forecourt service [i was told today my co worker is leaving, so my service was more cheerful and immediate tonight.. put me in a real good mood!] except, sometimes after 6pm, it will go self serve so i can work on stock levels and rotation. we will always serve if asked.

    i love my job, and intend to be there for a while yet, but some of the customers just make you want to cry. the majority, however, make your whole day brighter, and make it worth the crap. the best thing about it, is meeting the occasional kber! ive met two so far that i know of.
    my blog: http://sunsthomasandfriends.weebly.com/index.html

    the really happy person is one who can enjoy the scenery when on a detour.

  3. #48
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    18th November 2005 - 23:58
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    , i usually just wave to the young lady at the counter and the pump gets turned on for me...[/QUOTE]

    Shit I tried that once and got arrested for sexual harrassment. p/t I just go in and flash the fuelcard and all is good (but I go to the same place all the time , and that helps heaps), if they don`t respond push the fuck out of the intercoms they have ,drives them nuts and even after they have made the transaction keep doing it because it drives them nuts.

  4. #49
    Join Date
    18th July 2007 - 18:32
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    bike decoration, 02 1150Gs, 2015 Indian
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    wif Mrs Shrek of course
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    Talking mobil

    mobil down here r going pre pay unless they know u by 1st name coz to many bac-sides r doing a runner so best thing u can do is fill up @ the same place so when u do cum in after 6 it wont b a problem and if u r out of town

  5. #50
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    13th June 2006 - 09:37
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    Honda CX500 "Shithawk"
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    Quote Originally Posted by Shrek lone rider View Post
    mobil down here r going pre pay unless they know u by 1st name coz to many bac-sides r doing a runner so best thing u can do is fill up @ the same place so when u do cum in after 6 it wont b a problem and if u r out of town
    Hi, welcum 2 da site. We mstly spk nglsh hr, but ur free 2 luk like a 14yr-old if u wnt.
    Determined to kill my bike before it kills me

  6. #51
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    21st May 2005 - 21:12
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    Quote Originally Posted by Steam View Post
    Hi, welcum 2 da site. We mstly spk nglsh hr, but ur free 2 luk like a 14yr-old if u wnt.
    you managed to read that?? LOL.

    *must spread rep around before giving it to steam again* bugger. ill owe you that one!
    my blog: http://sunsthomasandfriends.weebly.com/index.html

    the really happy person is one who can enjoy the scenery when on a detour.

  7. #52
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    14th April 2005 - 12:00
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    Quote Originally Posted by Shrek lone rider View Post
    mobil down here r going pre pay unless they know u by 1st name coz to many bac-sides r doing a runner so best thing u can do is fill up @ the same place so when u do cum in after 6 it wont b a problem and if u r out of town
    Do you write like that at work?

    How about dropping the over-the-top txt speak and acting your age.
    Can I believe the magic of your size... (The Shirelles)

  8. #53
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    6th December 2004 - 15:55
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    Quote Originally Posted by Conquiztador View Post
    - There is almost no profit in petrol. Honestly!! We are talking about cents here.
    Haha i used to work for mobil. I remember my boss used that one on me once.

    Boss: "See! we buy it for this and sell it for this! We only make 1.5c on each litre!" (or however much, it was it was only a few cents anyway).
    Me: "Wow thats not much"
    Boss: "I told you so!"
    Me: "So who do we buy it from then?"
    Boss: "errmmm..."
    *I look at sheet*
    Me: "We bought it from mobil? How much mark up do they have on it before they sell it to us then?"
    Boss: "I don't know..."
    Me:

  9. #54
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    15th March 2007 - 20:38
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    BMW R1200s
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    Te Atatu Peninsula
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    Pre pay has always been a pet peeve of mine.

    I always want a full tank so I can work out my fuel economy and so I minimize the visits to the station - more time for other things.

    Fair enough if there is a sign up so I know to go inside first but it pisses me right off when I grab the pump and nothing happens, then I have to walk inside, tell them I want to fill up, pump the fuel and then go back in to pay.

    This hasn't really been an issue on the bike as
    A - It doesn't use much fuel at all - 25KM per litre regardless of how much I thrash it
    and
    B - The Shell on Newton Rd isn't prepay and it's on the way home and the Mobil up the Road from home has Eftpos at pump.
    Just as well because in Mangere if you walk in with a helmet on they open up the till out of habit. I've seen cop cars at that station about a dozen times over the past couple of years.

  10. #55
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    10th April 2007 - 20:27
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    1979 Kawasaki
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    Wellington
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    Quote Originally Posted by Usarka View Post
    the staff should blame the bosses for this, they're making them execute the "rules" knowing full well that it pisses the honest customers off.
    Working for BP over 2 years around study I've found the large percent of honest customers don't really care, they understand why these 'rules' are put in place and they'll come in and joke with you about it, its the people who already seem to be in a stink mood that like to make a point of being a c#nt about things. I am a customer at petrol stations too and personally I don't mind waiting a few extra seconds / minutes for the place to do their thing. When I pull into the petrol stations on my bike or in the car the wait is minimal.

    Quote Originally Posted by BIGBOSSMAN View Post
    I'm sick of being treated like a criminal because some gene-deficient fucktards have buggered off without paying their bill. Prepay is ok at the pump, but get fucked if I have to wave my arms like some fricking loony in order to get served.
    I'll take my business elsewhere thankyou.
    If I go to say The Warehouse and am wearing a backpack I don't mind taking it off and leaving it at the counter, and when I go to the bank and have to wait at the doors to get "buzzed in" cause they have to second look me I don't take offence, they are just doing their jobs and in the end helping prevent theft or possible danger in the bank case .. and in the case of pre-pay at night. When you've done a shift through the night on a Friday or Saturday you'll apreciate the shut door policy. You get alsorts of lose cannons coming in.

    You'd be suprised at the amount of drive offs some stations get, I know this new 'authorise pump' thing has already cut back drive offs (to basicly no drive offs at all) at a few places that were notorious for them. So I guess in the end the loss of the odd customer is just something the busines will have to deal with.

    I know alot of people seem to think its a stink idea but it seems its the way of the future to come (well until all stations become eftpos equipt with no store), so I guess all we can do is accept it and get on with things ... theres way more concerning issues to put time and worry into in my opinion.

  11. #56
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    10th April 2007 - 20:27
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    1979 Kawasaki
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    Wellington
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    6
    Oh and as for the having to pay and get refunded thing on night pay ... I personally just turn the pump on when someone comes up and asks nicely, my mate who works nightshift through the week is the same, I hate uptight customers so try not to be an uptight attendant

  12. #57
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    27th July 2004 - 00:36
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    NC700X XR250 MTS1200
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    Quote Originally Posted by sunhuntin View Post
    is meeting the occasional kber! ive met two so far that i know of.
    Waves!
    newbie since August 2004....
    VTR250 (retired) / SV650S (Fw:Keystone19) / GSXR750(given up) / CB400(traded for 919) / CB900 Hornet / CBR954 (traded) / CBR1100XX (sold) / TuonoR (sold) / CB900 Hornet / NC700X / MTS1200 / XR250

  13. #58
    Join Date
    21st May 2005 - 21:12
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    2020 ls650 boulevard
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    new plymouth
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    warehouse wont let me leave my bag at the counter. but im friendly with the security staff, and they just nod and smile now.

    EDIT: hi zapf and tri_boy!!
    my blog: http://sunsthomasandfriends.weebly.com/index.html

    the really happy person is one who can enjoy the scenery when on a detour.

  14. #59
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    30th June 2006 - 17:30
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    SV1000s
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    In the BOP
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    i love eftpos at pump, mobil rarely works but pak n save is reliable, i hate attendants wanting to pump my gas, its my my bike ill feed her, BP connect is only good for their pies anyway.

  15. #60
    Join Date
    21st December 2006 - 14:36
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    Don't know if anyone's mentioned it already but Mobil in Auckland has gone pre-pay 24hrs. The only redeeming feature is their eft-pos at pump (when it works). For me this is the ideal solution. Go pre-pay if you must but provide us with a reliable way to pay at the pump and activate it ourselves.
    "Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety." - Benjamin Franklin (1706-90)

    "I would rather be exposed to the inconveniences attending to much liberty than those attending too small a degree of it." - Thomas Jefferson (1743-1826)

    "Motorcycling is not inherently dangerous. It is, however, EXTREMELY unforgiving of inattention, ignorance, incompetence and stupidity!" - Anonymous

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