Importing gear

[jimmy 2006]

[Buddy L]

I remember when i came out and brought the "race tech clicker adjuster" off you Greg, your walls were stocked with parts.
Its easy to get side tracked, we ended up talking about 1/2 hour on srings and damping clickers etc etc... im came out knowing more and you proberly ended up repeating your self for like the 20th time, too another customer.
All this for a 5 dollar part.

I ended up having to buy all new gear at the start of this year as most of it was cut off me.
Ended up costing me a fair amount, but i had all my new gear the same day no waiting.
Even managed ot get my name on the back of my shirt as well

[telliman]

[QUOTE=Buddy L;1407303]I remember when i came out

is that right buddy!

[telliman]

haha, 'srings 'bro, and 'im came out', buddys on the piss!!!!

[Danger]

Ha ha wish I was too, but I'm all outa beer and can't afford anymore being a poor little motorcycle business owner

[Buddy L]

haha, 'srings 'bro, and 'im came out', buddys on the piss!!!!

Not yet im not, maybe just the thought of drinking tonight is having an effect on me
im far too white and light too handle my drinks

[telliman]

Ha ha wish I was too, but I'm all outa beer and can't afford anymore being a poor little motorcycle business owner

i been waiting for all you industry guys to fire up over this thread, but so far now one;s takin the carrot!

[Danger]

Anyway who's coming to Harrisville tomorrow to part with another hard earned $20.00?

[dammad1]

Danger, as a business owner you have just made a valid argument to the overall value of your service and therefore if your customers truly value this then you can justify charging more for the raw materials(i.e springs etc) than someone may pay for them overseas, however this is not the case for alot of local businesses.

It is not the punters responsibility to spend his money down the road just beacause the guys a local, that business needs to add " real value" to the transaction and then people wont mind paying a bit more.

I respect what Jimmy is saying he gets good service and is looked after by his local dealer, this is real value for him so he doesn't mind that the prices aren't the cheapest on the planet. But that is the key to a successful business, making everyone feel the way Jimmy does, not whinning about customers buying stuff elsewhere.

It is a buyers market and businesses need to adapt their strategy accordingly.

[scott411]

Anyway who's coming to Harrisville tomorrow to part with another hard earned $20.00?

join the club, only cost you $25 until may, then $50 a year,


as for this tread,

i see the points made .......... but

you want to be able to ride harrisville, it is supported by the local industry

you want to go on the mr motorcycles trail ride on sunday, same as above,

when was the last time btosports helped a motorcycle club , or ride here in nz,

you want a deal on a fox helmet, give me a call, rrp's are just that ......... recomended,

as to takaimu, thanks for the mention, we do try, i will never be able to match the shops in america for price, but i will always try to beat them on service,


Scott

[dammad1]

join the club, only cost you $25 until may, then $50 a year,


as for this tread,

i see the points made .......... but

you want to be able to ride harrisville, it is supported by the local industry

you want to go on the mr motorcycles trail ride on sunday, same as above,

when was the last time btosports helped a motorcycle club , or ride here in nz,

you want a deal on a fox helmet, give me a call, rrp's are just that ......... recomended,

as to takaimu, thanks for the mention, we do try, i will never be able to match the shops in america for price, but i will always try to beat them on service,


Scott

Thats the attitude.

[AllanB]

Danger - don't order springs and shit for people unless they leave a deposit - if they are for real this will not be an issue and if they don't turn up to collect after a reasonable period - put them 'on sale' (ie less the already paid deposit).
I have been happy to pay deposits on goods I am ordering that are not standard stock (out of stock in this case ).


Back to subject I've got alot over the last few years from
www.denniskirk.com

[jimmy 2006]

join the club, only cost you $25 until may, then $50 a year,


as for this tread,

i see the points made .......... but

you want to be able to ride harrisville, it is supported by the local industry

you want to go on the mr motorcycles trail ride on sunday, same as above,

when was the last time btosports helped a motorcycle club , or ride here in nz,

you want a deal on a fox helmet, give me a call, rrp's are just that ......... recomended,

as to takaimu, thanks for the mention, we do try, i will never be able to match the shops in america for price, but i will always try to beat them on service,


Scott

Scott is one of the people that i am talking about that offers me really good service. when i bought my RMZ250 off him it was so simple, all done and was so stoked as i walked out the door.
but to name names, redbaron when i bought my kx125 before the RM was such an ordeal. they were useless and made it a real pain in the arse. i wish i had spent my money elsewhere.

So service is the key, i guess DAMMAD is right. support those locally that are going the extra distance to help you out.

[dmoney]

Ive always had excellent service from scott and the guys at mr motorcycles and wouldnt go anywhere else for parts/accessories and servicing.
Ok it may cost more but support the local market cause with guys like scott and others organising the trail rides and places for us to ride etc in such a PC world then we all win i say

[scracha]

I'm with Jimmy on this one, probably because I'm in the motorcycle industry and like Jimmy run my own business and I know its

Kinda similar with Computers except the mark-up is far less (often just into double figures). Customers often expect free labour when they purchase stuff and they don't realise that the $1500 bucks they've just spent with you (after spending half an hour helping them make their choice) has maybe only put $75 in your own pocket.

Regards to importing. As you say, because of warranty issues etc it's only worth importing goods if they're significantly cheaper. Customs, import duty etc is pretty straightforward in New Zealand once you've done it a couple of times and are setup for it. With the way the courier charges here are going it's often way cheaper to get stuff drop shipped from across the pond directly to customers.

Basically the wholesalers are making too much markup over here and the end resellers get the $haft as a result. I had one bitching about me importing stuff from Australia instead of them and amazingly they were suddenly able to drop my purchase price by another 20%. So they're obviously still making a profit so it seems a bit crap that the end resellers make about 12% whilst the wholesalers make over 30%.