As for attendance. Motorcycling just makes it too hard to attend. I attended Round 5 with the family.
For AMCC who run the event. You go to their website to find that round 5, is on at Pukekohe and run by AMCC on the 7th and 8th. AS someone who wants to go that is pretty useless information.
Jumped onto NZSBK. They tell you which day it's on and that it costs $15 for Saturday and $20 for Sunday. I thought bugger that. Ne, wife and three kids under 10 that would be $100.
Paul had left his mobile on the site so I rang him to find kids were free. Most people looking to bring out kids wouldn't know that. I still didn't know what time racing started, what parking cost etc.
I emailed NZSBK and AMCC with some positive suggestions for change. NZSBK got back the next day and will make the changes to the website for future events. I haven't heard rom AMCC.
So the changes I suggested were;
- List the price for days, families, kids, adults and what age a kid is.
- List the start time of the event at least ( a race schedule would be better).
- Tell me how much for parking (and where)
- If I'm riding in from out of town I want to know if there is gear storage, how much and where.
This is what I as a consumer would like to know.
In this day of the web and email ....
It would be easier to get a Superbike through the eye of a needle than to find information on race events it seems.
"Google is my friend" is a belief I have but in this case Google could do little to tell me anything useful about Round 5.
Being at Round 5 was a different story. We had a good day. The food was good. Coffee was better off site. The sound was a little annoying later in the day but all in all a good day out, great weather and not many people there.
________________________________
The sport doesn't so much suffer from a lack of money, but apathy and a clear strategy of "how to" and a lack of customer focus. the NZSBK site had been looked at from the point of view of a customer wanting to come to an event. That should be the easiest information to find. The AMCC site... well... I'm not sure what it's strategy is but when you click on "Race Events" you get two categories in each month "Bucket" and "Other" (Major Road Race Events 2009). That tells me two things the site is for the club members who know what the deal is and just has the dates as a reminder and Buckets are of more interest than anything else.
Bookmarks