What would YOU do?

**Cheshire Cat** · 30th June 2009, 16:39

Originally Posted by short-circuit

Find out who it was and kick em in the nuts

up the dick......kick em up the dick

**The Stranger:Me** · 30th June 2009, 16:39

Originally Posted by R1madness

Hmm a difficult one here.

For us it is company policy that every bike worked on goes for a pre and post work ride. Otherwise how can we tell we have made a difference? It also gives us the chance to let the owner know of any problems comming up.

If the parts store is within the distance required for a test ride then it would make sence for the mechanic to stop off there to save a courier charge to another customer.

Having said that tho i must say i would look at it altoghther differently if one of my staff took a customers bike for a joyride. They would be up for disaplinary action that could involve a written warning for serious misconduct or dismissal.

Go back and talk to the SHOP OWNER not the mechanic or the shop manager. Ask for an explination, remember this will be the first he will know about it so give him a few minutes to check with his workshop manager and the person on the job. If your still not happy tell him you want to make a formal complaint in writing and that you would like a written reply. DO NOT GO IN BANGING THE DESK OR YELLING ABUSE. That will get you nowhere. Be polite, listen to the answers and take time to consider your reply. Ask them how they would feel in your situation and what they are perpared to do to put it right for you. Have something in mind that you would accept as a sign of "contrition" on their behalf. Remember if you accept their appology (if needed) or their attempt to put it right it is only fair to let people know "they have put it right".

Sometimes even mechanics are human and make mistakes or judgement errors. If you let him put it right you can end up getting the best service at the lowest price for ever. Burn him and you will only get the satisfaction once.

How dare you post a considered response.

The mindless zombies want to feast - we will not be denied!

**nodrog:Me** · 30th June 2009, 16:40

i would write about it on the interweb

**Rosie** · 30th June 2009, 17:02

I would seriously question their judgement and good taste.
A whole workshop full of bikes, and they choose to go for a joyride on the girly little sherpa?

**PrincessBandit** · 30th June 2009, 17:17

Originally Posted by Stirts

The temptation to fling would be too great!

Ah soo, your Japanese name Hoo Flung Dung?

Seriously, I would be pretty upset about my bike being taken for purposes other than test riding it after a job had been done. As for Big Dave saying "if they have errands to do on the way, good for them" all I can say is "on ya mate, but they better not do it to mine".

It has made me think though about how to approach that type of possibility in advance e.g. asking what their policy is regarding your bike leaving the premises when the job being done shouldn't actually necessitate it. (If I ever had to take it somewhere that I didn't have previous experience of).

**FROSTY:Me** · 30th June 2009, 17:34

Originally Posted by Maha

Why didnt you just take a car??.....

No ol son--If I ride a customers bike they know about it before hand.
Actually this is in R and R for a reason --um the "bike" concerned had a couple of er extra wheels

but the same principle applies.
It was dropped in to have an accessory fitted which under NO circumstances required the vehicle to be moved at all but possibly out to the carpark for storage.
NO a test drive to make sure it works isn't even on the table a test drive was not nor ever would be needed.
Plain and simple the vehicle --($15000 worth) was used to drive to collect parts for other work.
I ask for feedback on how YOU would react

**kasper** · 30th June 2009, 17:44

Use my spare keys to recover my bike from the "THIEF" who is riding my property with out consent.

When the company explains that the bike is lost, I would rip them a new one then start on their throat.

--kasper

**FROSTY:Me** · 30th June 2009, 17:49

Originally Posted by Katman

Yes, I'm wondering, just which way around is this hypothetical situation?

Definitely a "they" did to me rather than Me did to them--if ya get my point.
I gotta admit I was pretty well ropeable.The workshop owner tried to apologise and I asked him to go away because I figured I'd say something I would regret later.
The vehicle concerned had NO WOF nor did it have number plates on it.
(I use a yellow plate that lets me drive most anything) so therefore no insurance if pranged.
The very BEST part of this story is that the new owner of the vehicle was the one that spotted it being driven not me.
Imagine paying $15000 for your new pride and joy only to see some spotty faced idiot carrying parts out to it -and a fair few KM from the place you bought it from.

**SARGE** · 30th June 2009, 18:01

Originally Posted by Stirts

I would shit in the pockets of the tradesmans overalls!

some guys pay extra for that ...

**Owl** · 30th June 2009, 18:04

Did the new owner happen to mention if the tradesman waved?

Seriously though, I'd be a tad pissed if it was my bike

and I'd be having words. My car on the other hand wouldn't get a second glance.

**Hawkeye** · 30th June 2009, 18:05

Originally Posted by FROSTY

Awrighty Mr/mss biker I need to ask the collective opinion of you lot.
Heres a situation. You drop your bike into a tradesman for some minor work. The work in no way requires the bike to move.
You spot your bike an hour later parked outside a parts supplier several k's from the workshop. The bike was used to pick up parts for another job.

What would you do/say??
Not hypothtical chest beating but honest hey I would do.... answers if possible please

I would use the second key to bugger off with the bike and then watch them cringe as they try to explain to you what happened. - " your bike got stolen mate whilst we were out joy riding".

**sidecar bob** · 30th June 2009, 18:18

Originally Posted by R1madness

Hmm a difficult one here.

For us it is company policy that every bike worked on goes for a pre and post work ride. Otherwise how can we tell we have made a difference? It also gives us the chance to let the owner know of any problems comming up.

If the parts store is within the distance required for a test ride then it would make sence for the mechanic to stop off there to save a courier charge to another customer.

Having said that tho i must say i would look at it altoghther differently if one of my staff took a customers bike for a joyride. They would be up for disaplinary action that could involve a written warning for serious misconduct or dismissal.

Go back and talk to the SHOP OWNER not the mechanic or the shop manager. Ask for an explination, remember this will be the first he will know about it so give him a few minutes to check with his workshop manager and the person on the job. If your still not happy tell him you want to make a formal complaint in writing and that you would like a written reply. DO NOT GO IN BANGING THE DESK OR YELLING ABUSE. That will get you nowhere. Be polite, listen to the answers and take time to consider your reply. Ask them how they would feel in your situation and what they are perpared to do to put it right for you. Have something in mind that you would accept as a sign of "contrition" on their behalf. Remember if you accept their appology (if needed) or their attempt to put it right it is only fair to let people know "they have put it right".

Sometimes even mechanics are human and make mistakes or judgement errors. If you let him put it right you can end up getting the best service at the lowest price for ever. Burn him and you will only get the satisfaction once.

Being in the vehicle repair industry i fully agree with the above.
The complainant, being a dealer, is no doubt screwing the repairer to the wall on price & probably not paying on time as every dealer i ever had the misfortune to work for ever did. So the poor bastard has to offset the losses by using a bit of his gas to efficently test ride it in conjunction with picking up parts.

**FROSTY:Me** · 30th June 2009, 18:25

Originally Posted by sidecar bob

Being in the vehicle repair industry i fully agree with the above.
The complainant, being a dealer, is no doubt screwing the repairer to the wall on price & probably not paying on time as every dealer i ever had the misfortune to work for ever did. So the poor bastard has to offset the losses by using a bit of his gas to efficently test ride it in conjunction with picking up parts.

SMART ASS

No losses from this boy.Bills paid on propper completion of the job. Keeps the books tidy.

**Maha** · 30th June 2009, 18:27

Originally Posted by FROSTY

No ol son--If I ride a customers bike they know about it before hand.
Actually this is in R and R for a reason --um the "bike" concerned had a couple of er extra wheels

but the same principle applies.
It was dropped in to have an accessory fitted which under NO circumstances required the vehicle to be moved at all but possibly out to the carpark for storage.
NO a test drive to make sure it works isn't even on the table a test drive was not nor ever would be needed.
Plain and simple the vehicle --($15000 worth) was used to drive to collect parts for other work.
I ask for feedback on how YOU would react

Yeah was taking the piss with my previous post, but honestly, not sure what my reaction would be...my first thought was, it wouldn't bother me a great deal but, if it was $1000 bike for example. Something worth a great deal more?, I guess I would have something to say, but in a stern and matter of fact sorta way, let it be known how I felt about what had happened. I am non -aggressive and cant remember the last time I raised my voice at anyone. Chalk it up and get on with it, lifes to short for anger.