The 2nd-most bad arse KBer.
Don't go there.
Their sales team however are excellent. Unfortunately for them the workshop has put me off ever spending money with them!
I was going to ask who else has had continued shit service from them, but from informal discussions with the bikers i know it seemed to me that no one has had acceptable service from them.
So the question is, has anyone had good experience with the WORKSHOP? Forget sales or parts for now.
Then I could get a Kb Tshirt, move to Timaru and become a full time crossdressing faggot
troglodytam extraordinaire
no.
I gave them another chance but they are still shit.
Like you said parts and sales are fine but i won't be spending any money with them any time soon.
Bardcore Hiker
can you elaborate?Originally Posted by renegade master
Is it the price? is it the time they take? Is it their attitude? Is it the quality of the work? Do they fix stuff that didn't need fixing?
Or is it all of the above?
Shaken, not stirred in the shakey city!
Average trowel is average!
I took my cb400n there for an insurance job late last year. Three weeks later I get a phone call, they have ordered the wrong parts. Three more weeks pass and the correct parts arrive.
-Several weeks later and after many, many follow up calls by myself and others (I did not have a land-line at the time) I get my bike back.
-I get the bike home and notice that one of my indicators is taped to my motorcycle. Evidently they had not noticed a broken indicator at the time of their ordering of parts (the SECOND time around). Their reasoning was that they assumed it to not have been part of the crash damage (without the tape this indicator was hanging by a single wire...)
-After some initial suspicion my worries are confirmed. My forks were not straight. This was the main reason the bike was in the shop and it was fairly obvious that they were still bent. My friends first assumed that the triple clamp was out of alignment or somesuch thing, but no. We could not physically get the forks to fit in alignment, so it would have been plainly obvious to them that they had not finished the job.
-Handlebars were still bent (albeit ever so slightly, they were not bent before the crash).
-They had installed a clutch cable that was too short, thus it was running along a header pipe.
Completely unacceptable that they would hand back my bike in the state that it was in. After having a rant at my insurer about them, I am offered a new inspection by the company. They confirm the shit job that cyclespot had done and pass my bike onto Coleman's Suzuki, who did a superb job in fixing my bike up for me.
Turns out that in the months that my bike was with cyclespot, they had spent a total of 3 hours working on it. NEVER AGAIN. I'm not surprised to hear that they're still fucking up.
The 2nd-most bad arse KBer.
yes too all and add in no communication - even when job is complete, and even when im chasing them up! What am i paying them $94/hr? (current charge out rate)
Then I could get a Kb Tshirt, move to Timaru and become a full time crossdressing faggot
Doesn't play well with others
If you take your bike to anyone bar AJ, then you're a noob.
Hardcore Biker
I dont understand one thing....
Why the fuck do you guys keep coming back there?????
Either learn to DIY (if you dont trust anybody like i do) or if you have no time/space find private mechanic...
but dont expect shit service somewhere to improve by itself...
Fair weather rider
Can you elaborate on who AJ is?If you take your bike to anyone bar AJ, then you're a noob.
Hmm.
Having never used their servicing department I have nothing positive to say about them.
Hardcore Biker
So what work did they do RM ? Change the little flouro flag you have or change the tassles in your handle bars? Come on bro you can tell me , no-one else will know.
Doesn't play well with others
AJ owns and runs Motohaus in Kingsland. Shares the building with KTL Bikes.
Because when you're going to pay $80/hr for someone to work on your bike(s), you want a good mechanic to work on your bike. Not some useless, halfwit "apprentice" who doesn't have a sodding clue what they're doing, or care that they're working on someone else's pride and joy.
NEDWN VIII
....mmmmmmmmm thats curious, I thought she used to blow Indy
troglodytam extraordinaire
They offered a free service for both bikes, that was the only reason i went back.
I don't have the time to do DIY nor the experience to work on them.
I have now found a good place and have no problems so far.
Forum whore
I had excellent service from them.... and they called me several times to let me know what was happening and to okay things with me.
Maybe because I am a girl and they were worried I would cry?
Seriously, I thought Glen was very helpful and I am taking my bike for a WOF and service in a couple of weeks.
Oh yeah, they are doing the service as my bike is under warranty so obviously I can't do it myself.
Forum whore
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