Warranty claim settled at glacial speed

[James Deuce]

One would imagine:

http://www.kiwibiker.co.nz/forums/sh...hlight=hitcher

Honestly I've done worse damage to a bike in a static drop in the garage. It's not write off damage. I suspect the Insurance company simply can't be arsed dealing with Triumph NZ.

[Paul in NZ]

One would imagine:

http://www.kiwibiker.co.nz/forums/sh...hlight=hitcher

Sigh....

Yup I was kinda aware of that but I understood it was a low speed fall over with feck all damamge - why write off a perfectly good (and expensive) bike for a little damage? Why are these guys making bikes from wet tissue paper? Jesus - no wonder insurance is soooo expensive.

[James Deuce]

Sigh....

Yup I was kinda aware of that but I understood it was a low speed fall over with feck all damamge - why write off a perfectly good (and expensive) bike for a little damage? Why are these guys making bikes from wet tissue paper? Jesus - no wonder insurance is soooo expensive.

See above.

[Ronin]

Honestly I've done worse damage to a bike in a static drop in the garage. It's not write off damage. I suspect the Insurance company simply can't be arsed dealing with Triumph NZ.

I will admit to being more than a little confused about it myself being that it was low speed.

Shame really.

[spacemonkey]

I will admit to being more than a little confused about it myself being that it was low speed.

Shame really.

After looking on the AF1 website for parts for my Aprilia the other day I'm not surprised.
I dropped the bike last week @ 30kmph slid only 4m..... The AF1 prices which are a fraction of TNZ's, well I gave up on adding them up at about the $2k USD mark.
It really doesn't take much to create an expensive mess.

[Max Preload]

I suspect the Insurance company simply can't be arsed dealing with Triumph NZ.

And who can blame them?

I considered a 1050 ST for about 30 seconds until I remembered the tales of woe from people dealing with those fuckwits. I'm afraid they're simply off the menu until they lift their game.

[Paul in NZ]

Typical I suppose. They really only care about selling you a new bike and bugger fixing old ones (well it IS a year old or so)... The ultimate expression of the consumer society.

Well I'm sorry but it rips my shorts big time. Unless there was some terrible damage, writting off that bike from a tip over has to be unsustainable, unethical and making simple things like insurance impossible to afford for mere mortals. It makes me feel a bit ill to be honest.

[White trash]

Typical I suppose. They really only care about selling you a new bike and bugger fixing old ones (well it IS a year old or so)... The ultimate expression of the consumer society.

Well I'm sorry but it rips my shorts big time. Unless there was some terrible damage, writting off that bike from a tip over has to be unsustainable, unethical and making simple things like insurance impossible to afford for mere mortals. It makes me feel a bit ill to be honest.

Nope. It's makes better economic sense for the shop to get the repair work than it does to sell another bike.

[Paul in NZ]

Nope. It's makes better economic sense for the shop to get the repair work than it does to sell another bike.

Easier $$ for the importer though which is what this is about surely?

[scumdog]

After reading all the horror stories re parts availability on newish stuff I do actually feel quite qreatfull I ride some slightly antiquated kit and have accumulated a number of bit n bobs over the years. Thanks for sharing everyone. In this day and age anything up to a couple of weeks from elsewhere on the planet would be a reasonable wait. What's parts supply for Royal Enfeilds like? Just curious.

Hmm, not quite the same thing but just an example, a new clutch cable for my '83 Suzuki XN85 arrived on my door-step from Japan within 9 days...and that was including the Christmas break, I sourced it via a very helpful parts man at the local Suzuki dealers.

(OK, maybe the cable also fits other more common Suzukis but it still GOT here fast - and was the correct item.)

[p.dath]

Typical I suppose. They really only care about selling you a new bike and bugger fixing old ones (well it IS a year old or so)... The ultimate expression of the consumer society.

That's interesting. Most "car" manufacturers make a significant proportion of their revenue from parts. It seems these motorcycle manufacturers are missing a big chunk of the pie.

[Big Dave]

That's interesting. Most "car" manufacturers make a significant proportion of their revenue from parts. It seems these motorcycle manufacturers are missing a big chunk of the pie.

Maybe things in real life aren't as bad as they are on Kiwi Bitcher either.
I've never had any troubles with Triumph parts and I've blown up several.
Some had to come from the UK, but it only took 10 days, which considering where we are and the size of the market, I thought was quite acceptable.

As far as the Italian brands are concerned - I have no experience.

[James Deuce]

It isn't Triumph parts that are the issue - It's Aprilia.

[Big Dave]

It isn't Triumph parts that are the issue - It's Aprilia.

Yeah - I know but the conversation drifted that way.
I do know that the tail can't wag the Piaggio Corporation dog, too.

[Hitcher]

I do know that the tail can't wag the Piaggio Corporation dog, too.

The AF1 tail appears more than capable of wagging the Piaggio Corporation dog, and the Red Baron tail appears to be better at this task than the so-called New Zealand distributor.

Anyway, enough of this from me, a former Aprilia owner of Wellington.