Bike dealer problem

[Hurrie]

You don't get it do you? It isn't about the age of the bike, it's about the description given by the seller. If you were buying something from sight unseen and you asked for a description listing any damage etc, and I kept shit from you, you'd be upset right?

Yeah They replied back saying that i should have expected all the extra rust on the bike.

Are the dents under the seat area? - ie if the seller did not remove the seat he would not have seen them.

Understandable if that is the case HOWEVER as you stated earlier you were told a mechanic had an extensive look over the bike and the dents should have been noted in that evaluation.

Personally I think you have done the right thing buying from a dealer as you will have a good chance at getting a positive result - if you'd gone private you'd be on your own.

I'm looking forward to bumping in to you over at Little River or similar with a big grin on your face after a ride on your new bike.

No the dents are just behind the mirror frame on the very front of the tank (so an obvious place really. and it kinda makes me think has the bike had a head on collision of some sort to bend the mirror frame that far back to hit the petrol tank? because the indents look like an imprint of the frame.

They said that i'm being too overcritical and that they'd offer me a full refund of the bike minus the cost of the boots and shipping to chch.

[steve_t]

They said that i'm being too overcritical and that they'd offer me a full refund of the bike minus the cost of the boots.

That's pretty good of them I guess. So...

[Hurrie]

That's pretty good of them I guess. So...

now i guess i have to decide whether to keep the bike or not...

[AllanB]

They said that i'm being too overcritical and that they'd offer me a full refund of the bike minus the cost of the boots.

Not overcritical if the description was as you have previously described. Yes you'll need to make an allowance for it's age, but dents etc are a different matter.

If going for the full refund who is going to pay for shipping it back ........?

A full refund is a very good offer from the shop and credit to them for offering it.

[sil3nt]

now i guess i have to decide whether to keep the bike or not...

Seems to me they have blatantly lied about things. So fuck em get your money back.

Will make sure i take the girlfriend shopping somewhere decent...like boyds

[Hurrie]

Not overcritical if the description was as you have previously described. Yes you'll need to make an allowance for it's age, but dents etc are a different matter.

If going for the full refund who is going to pay for shipping it back ........?

They'll pay for the shipping back but if i want to keep the bike why dont they just give me that shipping money? that way i can fix up the bike and they wont have to go through the hassle of trying to sell it again...

Is there anything to look out for on a bike to see if it did have a head on collision? so far the only thing im going on is the imprint of the mirror frame on the petrol tank, but should i look out for anything else?

[steve_t]

They'll pay for the shipping back but if i want to keep the bike why dont they just give me that shipping money? that way i can fix up the bike and they wont have to go through the hassle of trying to sell it again...

Again, why are you asking us?

[Hurrie]

Again, why are you asking us?

my bad. so anything i can look for on the front end of the bike?

[steve_t]

my bad. so anything i can look for on the front end of the bike?

I guess you just need to check the forks and frame are true and there are no signs of repairs/damage. If you're really worried, maybe an experienced KBer in Chch could have a really quick look over the bike for you. Someone would probably do it for free but defo for a box of beers or summat

[Waikato Yamaha]

This is a 19 year old bike where do you start and stop disclosing everything that is not in new condition?? Most normal people can tell by looking at the price to know within reason what to expect. To me you expect everything for nothing..
OK, we are a respected motorcycle dealer (number one Yamaha dealer for 7 years, so the majority trust us and comeback). We have a reputation to up hold. We have to buy and sell new and used bikes this we have no choice. The bike you brought is one of the best examples of a old 250cc sports bike I have seen in 7 years of trading. Other dealers have sold far worse examples for more. Any bike will only sell if the market (customers) agree that is what it is worth, compared to other options. This is how we value them, we look at how much a particular bike sells for (on say trademe) or from past experience. If it doesn’t sell we drop the price. Simple

In your deal after your complaining he gave you
1) $1000 off the bike
2) shipping at cost price
3) a $200 pair of boots

We have been more than reasonable and we cannot do any more. That is why in James’s last email we offered to take it back.

Basically your expectations cannot be met.

Thanks Campbell (Director)

[Hurrie]

This is a 19 year old bike (Director)

He also failed to take a picture of the 2 dents on the tank when i specifically asked him to send my pics of all the scratches and dents on the bike. The two dents indicate that the front of the bike has been collapsed in onto the tank and i've had the bike checked by a mechanic and thats what they said.

[AllanB]

At this stage I think the shop has been very reasonable with it's offer.

You are not happy with the condition of the purchase and they are offering a full refund. I don't see any legal or moral obligation for them to offer any extra.

Chalk it down to experience and be grateful that you are not out of pocket (I bet we could fill many pages on KB with stories of $ lost on bike purchases!).

[Hurrie]

1) $1000 off the bike
(Director)

The 1000 off the bike was prior to any complaints and was given with the explanation that it was for the damage on the left side caused by the apprentice.