Of course when you buy a bike from overseas, undercutting the NZ dealers, youll still expect to be able to rock into a dealership for warranty claims and such. i think personally imported bikes shouldnt have factory warranties.
While I agree a fault on a new imported bike is not the local dealers problem, I do believe it should still be covered globally by the parent company. After all, it's still their product. The dealer gets paid to fix it by the parent company on any warranty job don't they? What does it matter where it came from?
I bought a Tissot watch in Germany a couple of years ago, it has a global warranty & it is covered in no matter what country I live in. All I do is take it into the local agent.
Shaken, not stirred in the shakey city!
On a side note......
You can't buy anything but official Tissot product. They don't manufacture in China, Spain.... and are in a price bracket that is too low to make it worth while copying.
Fun exercise in China is to ask the "Watch Smugglers" if they have a Tissot. They will search desperately for one.
You can however buy as many TAG and Rolex's as you want. And the quality is actually fantastic if you pay a bit more than "normal" for them.
With knowledge we learn!
Reactor Online. Sensors Online. Weapons Online. All Systems Nominal.
How to spot a fake Tissot PRC-200:
http://forums.watchuseek.com/f62/how...-a-339622.html
A few posts ago I suggested you have a good read of IR375 and to also contact IRD.
In your case you cant claim gst refunds because you aren't gst registered.
On the the other hand the bikes you have been selling will be gst free so your customers should be getting a real good deal.
You don't a flippin clue mate, when I was in New Zealand, I was indeed GST registered. I currently live and work in central Europe, importing classic bikes from Japan... I have more knowledge about this industry in my little finger that you have in your whole body.
Flippin Internet, now any tit with a keyboard is a bloody expert!
Directing me to an irrelevant IRD link does not change the fact that in NZ, GST is not refundable on vehicles imported for sale (if you bring in a container of bikes, then you are unable to "claim back" the GST.....
However, if you have a Japanese based company, and you export an IMPORTED bike (for example, a Ducati), then since this bike was subject to an IMPORT TARRIF, the you may actually claim a percentage of that Tarrif back form the Japanese government....
These are all things the internet does not teach you PeeJay.......
But, since YOU KNOW BETTER THAN THE REST OF US, Go on, import a container load of bikes, and the claim the GST back, then, post a scan of your GST return, and show me how wrong I am.![]()
Ok, let me explain how almost all manufacturers warranties work. The dealer makes a LOSS doing warranty work. The bigger the job and the more labour intensive it is the BIGGER the LOSS.
There are two predominant reasons for this;
1) Manufacturers flat rate times are notoriously stingy. For example its not uncommon to have a maximum of 6 hours allowable to do a frame change, when all too often it can be a minimum of 12 hours and sometimes up to 16. Farmbikes can be the worst with lots or rusty and seized bolts / fasteners because of the environment they work in. Many farmers are notorious for not cleaning their bikes or not cleaning them properly so they can be easily worked on. Its not uncommon to spend an hour or even longer pre-cleaning them and then its ''Im not paying for that as I bought the bike in to be fixed under warranty''
2) Further compounding 1) above the hourly rate that is reimbursed is usually subsistence rate only, there is no profit in that hourly rate
But also diagnostic time is not paid for and some bikes can have nasty intermittent problems that defy quick and accurate diagnosis.
Its a road to nowhere arguing with the manufacturers about abysmal flat rate times and rates, its been this way for decades. Were the reimbursement rates far more liberal ( across the board ) it would inevitably reflect in higher bike prices.
So if you rock up to your ''local'' dealer who didnt sell the bike to you and therefore made no profit on it then he has no buffer to offset the huge loss he will make for a warranty claim that is intensive in parts and labour. Given that percentage margins on bike sales are very poor its then quite understandable why your local will direct you back to the dealer many hundreds of kiolometres south who sold you the bike.
In view that people are now highly mobile to get the best possible price I would then question the validity of the word exclusive? But at least its honourable to give the local dealer a chance to price. If he cannot match the price of a dealer out of the area then its not because he is a ''stealership'' ( an emotive term often deridingly used ) Its likely because he is more in control of knowing what the bottom line is and just how tenuously perched it is above non viable. There are in fact a lot of sales being made that defy business logic and that is one reason many dealers fail.
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