you'e looking at the wrong internets. the one over here has lots of hot women. some seem very reluctant to stay dressed, but I steer well clear of that sort of thing of courseOriginally Posted by JimO
"channellling the Pleideans"
you'e looking at the wrong internets. the one over here has lots of hot women. some seem very reluctant to stay dressed, but I steer well clear of that sort of thing of course
I thought elections were decided by angry posts on social media. - F5 Dave
Fully qualified Sifter.
The thing is mate, whilst I think the answer of "Not worth our while getting it" is slack and useless (if that's exactly what was said), it's kinda true for some things.
I tell customers that for certain bits. Not because I'm lazy (even though I am), but because they can source certain parts, from certain suppliers overseas, that we too have to use. And some of those suppliers won't give us a better price than what the average emailing customer is quoted. So...we'd have to order it, tack on freight and 10% odd for spending man hours to sort it...then we look like cunts.
Either way...in the age of computers and motorcycle sites like this...you can never win being in the industry here in NZ.
aka: Benjamin Franklin Pierce
A couple of weeks ago, I had the misfortune to break a lug on the rotor speedo sensor (it's a nut FFS).
Thought, just ring the shop for the part and price it. Thank god I was sitting down when they told me the price. - $253 FFS.
A nut, about 25cm dia, cast alloy, weighing less than a $2 coin.
Went on-line and could get one from the states for $11.50 plus $111 postage. yet another FFS.
How the F#^k do they justify those prices.
Thankfully a guy who was coming over from Canada and staying with me for a few day's managed to pick one up before he left for $14 (new).
How the hell can the local dealers justify a $14 - $253 mark up.
I expected to have to pay a little more, maybe $25-$30, but $253......
I'm only wearing black until they develop something darker
We came, We listened, And in one voice we answered
BULLSHIT!! BULLSHIT!! BULLSHIT!! BULLSHIT!! BULLSHIT!!
Fully qualified Sifter.
It's been said time and time again mate...it ain't the dealers I promise you. If it's your Suzuki the bit was for, feel free to pop in anytime and I'll show you SNZ parts price for it. I've hit them (SNZ) up many times over it.
Pete
GOOD ROADS, NUTHIN 2 RIDE
So will a showroom with some bikes and apparel with the parts department being an internet cafe with parts supplier links on the screens be the bike shop of the future? lol
"Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it."
-Lou Holtz
Forum whore
I have to say that this is the sad reality of what has happened due to the internet sales.
Many times (in more than one country), a customer has told me "this part is cheaper on Ebay" (or something to that effect).
As a result, myself (and clearly others in the world) have simply stopped stocking items (that in the past we termed "loss leaders", where you sold a common consumable item, such as say, chain lube, for almost real cost) simply to lure customers into the shop, and encourage them to buy items with higher margins.... like oil for example.
As time rolled on, many shops ended up with quite a large selection of "loss leaders", simply due to the fact that internet compitetion was slicing margins on almost a daily basis, reducing margins to a pitiful level (actually causing workshop labour rates to increase, as, thankfully, skilled mechanics are indeed hard to find, and as such, people will often pay a fair amount (although I am sure ther eis more than enough threads bleating about that) on more items than most people realise.
I know than many of my peers in the industry worldwide have simply stopped stocking many items as we did before, and get things in to order, as people shop online, for everything.
It is just a sad reality, and something I jknow others in the industry have been warning about for years.
Only now we are starting to see the results......
as you sow, so shall you reap!
SH1 rider
So what you are saying is you milked it in the good times and now you are suffering?
Blue is BETTER
To the OP: I'm with Steve on this one, I'd be appreciative of the shop as well. I've been into a few of my locals asking for bits and pieces, most of the times they say don't stock it. Another shop who sells my make, most of the time says they've never heard of the product! Always surprises me. I generally ask for real common products and they have no idea about them (mirror block off plates for example).
Personally, if I was ever stupid enough to have a bike shop () I'd stock a decent range of kit, general common parts for the bikes I sell, and work out a deal with an overseas dealer for aftermarket parts. The customer would enter in a code on the dealers website, get the product cheaper than normal, and I got a small percentage. If I didn't send enough business to the overseas dealer I don't get a cut. The customer is happy getting a better deal, overseas dealer doesn't really care but they still sell product, and I wouldn't have to shack around.
Perfect worlds are great aren't they?
Forum whore
Feel sorry for you guys but Pete show us what you like from Suzuki NZ, we cant fix it. We can only get pissed off and buy overseas??
You guys have to clean your own house they are putting you out of business its as simple as that.
My Local Ktm dealer says he sells no accessories to speak of and parts sales are not huge either.
They are simply to expensive and people are naturally voting with their feet.
$14 -$253 is making you a joke, people wont even come into shops anymore.
Mind you from what op says you retailers have already given up and are advising people not to even get out of their computer chairs?
If that's what you tell your customers that's what will happen
As mentioned above we cant fix this its up to the retailers to band together nationally and sort your suppliers out.
It has been said many many times that generally we prefer to support and spend in NZ, Hawkeye prob would have paid even up to 3-4 times the price but given the unacceptable margins by the importers the only power we have to is spend overseas. Which appears to be happening in droves.
Look there must be a way of setting up a supply chain direct without stock holdings here! shit we can buy retail and get stuff here in 5 days why cant you or the importers??? Set up a co-op with a large retailer over in the states?? Mate at $14 dollars you could buy off him at retail, double the price (100% markup), add $30 freight and still have a happy customer.
Imagine if we could pick up the phone call our local dealer (or go on a national web site) , order the part or parts and it turns up at our door in a week with the knowledge that your price is only 20% (or so) above the US retail. That should give you a 30-50% margin depending on the deal you can get from them?
Everything from a $14 bolt to a full yoshi system, it can be done, shit everyone would have yoshi's.
The market is deciding with its feet you will never control that! Even if you take the $400 free import limit away, at a $14-235 margin it wont make any difference its worth paying the import duty.
Where there is a will, there must be a way, its up to you guys??
On a Motorcycle you're penetrating distance, right along with the machine!! In a car you're just a spectator, the windshields like a TV!!
'Life's Journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out! Shouting, ' Holy sh!t... What a Ride!! '
Fully qualified Sifter.
Don't worry, it pisses me off probably more than most of my customers! I've sent a PM to Hawkeye to see if it's a Suzuki 'issue'. I have Simon Meade from SNZ here right now, and if I can get the facts together, I'll take SNZ to task over it.
But we can't actually do didly squat to tell you the truth. But we can only try (again and again).
Pete
Pootler
A new coil from Nissan NZ was going to be $220, and it needs six of em. Wreckers were $120 each. Got a set of E-bay from a user in Japan for $120 landed for 6 new ones. They were genuine parts.
GOOD ROADS, NUTHIN 2 RIDE
I hear ya bro, I haven't been able to do didly squats for years to much overhang......
Its not just a SNZ issue though or even just bikes, perhaps were are just to small a drop in the ocean of sales?
"Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it."
-Lou Holtz
SH1 rider
The NZ suppliers are just too slow, they need to take the Adidas approach and stop overseas, online suppliers from selling to NZ
Like that will work. About as well as delayed releases of movies etc.
I think even Adidas finally worked out that kiwis know how to use computers, about time automotive suppliers did too.
Fully qualified Sifter.
The way I see it, we should be able to be supplied the same part, for the same price from Suzuki Japan as anyone else in the world.
I have no problem if we have to pay more freight, and our country's own taxes etc. But the fucking part should be (for example) 100 yen no matter where the fuck you're buying it from.
Being a dealer of their fine product is doing them a favour, having them make us look like robbers isn't really fair payback.
Hardcore Biker
Nissan used to be atrocious for parts. I guess they still are.
An air flow meter (AFM) for a turbo 300zx was dearer than a non turb 300zx, even though they were identical.
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