Rego put on hold - but I still had to pay!

[Milts]

Make a formal complaint in writing. Be sure to include a printout from your bank statement - try to get it with the bank's letterhead etc. If they still say no, then because they are a government agency, you can complain to the ombudsman:
http://www.ombudsman.parliament.nz/m...51307131224760

For $50 or so I wouldn't bother. However it's large enough to be worth spending a bit of time following it up and hopefully you have enough evidence to convince them if done through the correct channels.

If you call up/walk in, you're just dealing with the person who happens to be there at the time. They usually have no authority to do anything and their life is easier if you just leave it, so complaining in writing will hopefully mean the right person sees it.

Let us know how you get on.

[Mom]

Make a formal complaint in writing. Be sure to include a printout from your bank statement - try to get it with the bank's letterhead etc. If they still say no, then because they are a government agency, you can complain to the ombudsman:
http://www.ombudsman.parliament.nz/m...51307131224760

For $50 or so I wouldn't bother. However it's large enough to be worth spending a bit of time following it up and hopefully you have enough evidence to convince them if done through the correct channels.

If you call up/walk in, you're just dealing with the person who happens to be there at the time. They usually have no authority to do anything and their life is easier if you just leave it, so complaining in writing will hopefully mean the right person sees it.

Let us know how you get on.

This. I have just put Millie's rego on hold, did it online and have an email confirmation to prove it. You must have slipped through the cracks, as I have put rego on hold both verbally (in the past) and online. Write a letter with all the evidence you can provide, and see if you can get the money refunded. Time is money, but ensuring things are done properly is worth investing a bit of time on.

Good luck, let us know how you get along.

[mossy1200]

Contact fair go. I like a big stink story. Bet they will find hundreds of people with the same story.

[Katiepie]

Bugga mate.

I put my rego on hold in May for 3 months, after it has already expired in March. The 3 months was up this week so today I went online to put a 3 month rego on it (expecting to have to back pay the 2 months expired rego) but its given me 3 months from the day the hold was up. Don't know how that works, but in my eyes I just got 2 months rego for free. No complaints here.

As others have said - online is the way to go. But hope someone can suss it out for you and get it sorted.

[Ender EnZed]

What was I supposed to do dickhead?

Taken the 3 months rego or whatever the buyer wanted off the sale price of the bike. He doesn't have to pay the back rego because he wasn't the owner at the time.

Technically you'd still be liable for the back rego but NZTA has no way of getting it out of you, it doesn't affect any of your other vehicles and it pretty much just disappears.

[the oldstuff]

The LTSA are dicks. When I complained to them about a testing station (VINZ in ChCh) the chick on the phone was completely rude to me and implied that I was stupid.

Ring them and complain and record the response you get from the slappers that think we are all insignificant bikers.

Some are actually really helpful I must say.

[TimeOut]

I have a trailer been registered for 20 years, went to register it and thy couldn't find it, had to get a new plate and rego for it.

18 months later received reg invoice for the old plate

[sinfull]

Bugga mate.

I put my rego on hold in May for 3 months, after it has already expired in March. The 3 months was up this week so today I went online to put a 3 month rego on it (expecting to have to back pay the 2 months expired rego) but its given me 3 months from the day the hold was up. Don't know how that works, but in my eyes I just got 2 months rego for free. No complaints here.

As others have said - online is the way to go. But hope someone can suss it out for you and get it sorted.

Think there must be a 3 month flag sort of thing, where you have to pay up the back reg before ya can put it on hold etc and ya got in at 2 months !
My Trumpy was on hold for 6 (after reg had run out 8 or 9 weeks earlier), but i reged it for a week after about 31/2 months on hold so a mate could use it on a ride we were doing, but then of course i forgot to do anything about it for a while so it had been without any for over 2 months .
Then swapped it (for one 32 yrs its senior) and promised him 3 months reg, when i realised i might be up for 5 months to get the 3 i wanted, i thought i'd have a crack, so put it on hold on line, then went to the post shop 2 days later and got three months reg from that date !
Yay !!! A win against the flow !

[Swoop]

...the original black plate would need to be replaced (white),
...
Original black plate gone,new white one needed.

I'm fairly confident that there is a policy of "get the old black plates off the road".
Why? Answer = speed cameras. ($$$)

Think there must be a 3 month flag sort of thing, where you have to pay up the back reg before ya can put it on hold etc and ya got in at 2 months !

There is a 3 month cut off. Anything on hold for less than 3 months gets to pay for that period of time, regardless.
The nice lady once told me to ALWAYS put on hold for 12 months. If you want to ride, then go register at that time. If over 3 months since being put on hold then you get the new rego from that date & don't have to back pay for unused time.


The most simple solution is just put on hold ALL the time.