Hyosung "Hand-Grenade" GT250R

[Gubb]

Brilliant bikes until the engine explodes.

Long story short:

About a month back, I headed out to do the Coro Loop with Toto, Musicman, Scracha & kevfromcoro. Just before the Miranda flats I had a horrible rattling noise coming from the engine. It sounded like there was something loose inside the cylinder.

Pulled over straight away. Didn't want to try my luck. Bike was stuffed. Waited in Thames for about 4 hours for the Missus to bring a Trailer and pick me up, dropped it into Spectrum and asked them to have a look-see.

The front Piston had blown, taking the Conrod and Crankshaft with it. I have owned the bike for 13 months, and done a touch over 17,000kms. The Warranty period is for 12 months and 10,000kms.

Hyosung NZ have also just announced that they will be offering a 2 year, 20,000km warranty for the 2008 models, which are identical to the 2007 models (mine) bar different colour fairings. Surely if the engines are identical, and they are willing to stand beside the '08 ones, then they'll cover mine too? With this in mind, Spectrum submitted a claim to see if they would cover it.

Nope. "It's not under Warranty, we don't have to". Technically yes, they are right, but they'll cover the same bike if it's a different colour? That's bullshit. Their reasoning behind it was the only possible way for this to happen, is to be redlining the bike excessively, causing the damage.

Anyone that has ridden with me will know that this is not the case. I ride like a Nana, and 95% of it's K's were dur to communtering.

It's gonna cost me $1800 for a second hand engine to be installed.

I looked up htre Consumer Gurantees Act under "Fair Use", i'm sure that 17,000k on a new bike before it explodes isn't considered "fair". Only recourse I have is through the Disputes trubunal, in which it'll be my word against theirs as to how I was riding it.

Cock. Maybe the 'haters' have a grain of truth to them.

[MIXONE]

Bad luck there mate.
I've never ridden one but the "haters" out there have convinced me never to buy one.

[Usarka]

Only recourse I have is through the Disputes trubunal, in which it'll be my word against theirs as to how I was riding it.

sworn affadavid, afacado, afficanado, affidavit, ummmm statement from people who ride with you etc...?

(caveat: bush lawyers input)

[Dragon]

I've had two mates that had the save thing happen on there bikes both bikes where older however. It's meant to be the valve housings that go because the metal isn't up to snuff.

[Gubb]

sworn affadavid, afacado, afficanado, affidavit, ummmm statement from people who ride with you etc...?

(caveat: bush lawyers input)

Cheers, but i'm not a fan of avacados.

[jrandom]

Maybe the 'haters' have a grain of truth to them.

A little bit, aye?

The problem with most non-Japanese Asian manufacturing these days (that's not under the control of Western companies) is quality control. So some bikes will be fine, some bikes will be shit, and you'll never know until it's too late.

And, of course, you'll get the fools with a Hobag that hasn't blown up saying 'oh, they're fine', but the fact is, their rate of catastrophic failure is an order of magnitude above that of the Jap brands.

Give Hyosung another ten years and they might get themselves sorted out, who knows? The Japanese car manufacturers were in a similar situation in the '50s and '60s.

[CookMySock]

Ah that stinks, mate. See if you can get this auction relisted. It was a lot cheap than the alternatives IIRC.

http://www.trademe.co.nz/Browse/List...x?id=186333891

Steve

[honda929]

Ive got a hyo 250 in the family, the engine decided it would be a good idea if a piston went snorkeling in the sump at 35,000k, but at the time had been in second gear burnout at the 3min mark, still thats the last thing i expected.Replacement motor found with 20,000k for $800.Still gets treated the same but no problems 1000's of k's later, yep you get a good one or a lemon grenade.

[tri boy]

Hold on here. You purchased a bike with a known 12 mth warranty subject to their service schedule. The warranty ran out. The bike broke down, and you now want a two year warranty???????

You are from the children of the eighties are you not?
Waaah waaah, everybody wipe my arse for me.
(shame about your bike, but sheesh, grow some fortitude will ya)

[Gubb]

Hold on here. You purchased a bike with a known 12 mth warranty subject to their service schedule. The warranty ran out. The bike broke down, and you now want a two year warranty???????

Have you read my post?
The Warranties on the '08 models is twice as long, for exactly the same bike-bar different coloured fairings. Same engine, this is what Hyosung NZ have told me. They stand by that model, but not by the '07. I was wondering why?

Do you think that 17,000k is the expected use for a bike before the engine disintegrates?

[tri boy]

I would need to inspect the engine myself before I would comment on the 17000km failure. Too many variables to contend with without seeing it, and many many engines have failed due to many reasons at less than these km's.

But still, the warranty was for 12 mths. Buy an 09 and get 24, but it's unfair to consider it's a Hyosung engine warranty issue. Horse bolted, gate still swinging open.

[Headbanger]

Ignore the warranty, Your covered by the CGA, Notify whoever your dealing with that you are going to force the issue via the CGA, and then do so. Give them one more chance to fix the bike and then get some papers served.

Only cost ya about $60, and the legislation is weighted very heavily towards the customer.

[geoffm]

Consumer Guarenetees Act is your friend on this one. The length of their warenty is irrelevant - more the matter of time a $7k motorcycle is expected to last. this is more than 13 months.
I assume the servicing is up to date, but I would expect you to win this oen if youare organised.

[tri boy]

Consumer Guarenetees Act is your friend on this one. but I would expect you to win this oen if youare organised.

Or not. Too many variables like I said. But give it a go.

[Gubb]

Yeah, it's fully serviced. Oil and Filters done every 4000k.

Will sleep on it and think about it tonight.