Well I've about had it with the atttitude of many attendants. I filled my company car, my wife's car and daughters car plus my motorbike at this one gas station I won't name where but Mobil.
Been going there for years, they all knew me and my vehicles. Spent a fortune annually with them.
When on the bike I had gone in and paid for ages but then they got EFTPOS..Whoopee. Slap your card through the swiper, fill her up and gone
Then the EFTPOS is down one day. I wear tight leathers, no room for a sawn of shot gun. I have my gloves off, my visor up, have my credit card in my hand and walk up to the attendant as it's prepaid. She's new and her response is so client orientated I nearly fall over from the extended courtesy.
I'm holding out my shotgun.. sorry.. credit card and she says
"Get your helmet off!"
Somewhat taken about I say excuse me..
"Get your helmet off now!"
I say, all I want to do is fill up. I haven't got any petrol yet as it's prepaid, I'm not here to rob you or I wouldn't be holding out my credit card.
"Company policy... get your helmet off now!"
My response... "I'll be phoning your manager." Turned around, put my credit card away, got on my bike and rode off.
Never went back for three months, running low one day and decided to use EFTPOS at the same garage... against my better judgement.
Went to swipe the card as EFTPOS was actually working... card wouldn't work and then I see the sign... Mobil Card holders only! What the.... *&%$#
Got on my bike rode off and have never been back and never will. How to keep clients aye? Maybe they prefer the ones that hold them up and don't want the decent patrons?
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