Freebies. What did you get?

**munterk6** · 24th April 2009, 17:34

Wellington motorcycles picked me up from the airport, made me a coffee at the shop, asked me "how much are you expecting to pay for the new GSXR?"
They gave me $1000 off the new price, the charged $320 on road costs, then pointed me in the direction of a good backpackers to stay the night.
I had to buy a good tie down for the ferry and they charged me $96. When I got home I saw the same tie down in Budget's for $28.

The cash discount is a measly 5% but better than a poke in the eye I s'pose.

**vifferman** · 24th April 2009, 17:42

I've never had a new bike, and I've bought only three bikes from dealers, one of which ('90 VFR750) was an OBO sale, so I got nothing for that - they wouldn't even take my bike ('85 VF500) to sell for me, as they said it was too crappy.
When I originally bought the VF, I got a small discount on boots and a helmet.

When I bought the VFR800, they replaced the crappy bright yellow headlight protector with a clear one, didn't fix up the things I asked them to attend to, didn't have the bike ready when it was supposed to be, ripped me off (and lied to me) about my trade-in, and didn't have a Ventura pack rack (which they were "generously" going to go halves on) fitted like they were supposed to, saying there were none available from the suppliers. This turned out to be bullshit, as I got one quite easily through Motohaus, and then told them and asked them to pay their half. Then they refused and whined about how this meant they couldn't make a margin on it, and offered in the end to give me the equivalent value in vouchers (a whole $50, which would've cost them maybe $25?) to use at their store.
Whoopee.
There was nothing in their shitty shop I really wanted or needed, so I bought some (crappy) $49 gloves for my wife.

So that is why, over the last four years, I have spent THOUSANDS of dollars on bike gear, servicing, tyres, consumables, bike parts, and accessories, and not one cent at a certain Auckland Honda shop, which I will never EVER visit again, thanks to them turning what could have been a great experience into a crap one. They got what they wanted: a good profit on the VFR, a good profit on the VTR, and demonstrated that they ARE the sharks they seemed to be, and don't give a shit about customer service.

Lesson learned. For me, at least. I think they are beyond learning anything about customer service, and don't care.
Over the space of 48 hours, I went from being really happy, and deciding I was going to get them to do all my servicing, tyres, etc., to being a very unhappy ex-customer.

[/rant]

**Headbanger** · 24th April 2009, 17:46

Originally Posted by ukusa

I hope you let 'em know as you walked out the shop!

11 years!!! is that enough time to forgive them & give em a second chance?

Never fear, They backed up that genius move with some of the foulest after sales service I have ever come across. Generally amused themselves by talking down to the youngster buying the flash bike and talking out there arses. (hell, I was 20 at the time so that was near 15 years ago not 11). The fuckers, Think they are flash because they sell the shit, Fuckin pathetic.(hmmm....what a bitter fucker I am)

Anyway, Fuck em, The entire Harley Davidson trip sucks balls.

Triumph FTW.

**Gremlin** · 24th April 2009, 18:32

From memory, the total bill for the bike was less than sticker (inc ORC) and included in the deal were accessories at 20% off (probably one thousands worth?). Could probably have got something on the first service, but I didn't intend on going back

edit: oh, and I got rid of my old bike, which nobody had bought. Got raped on that, but better than it not being sold.

**mynameis** · 24th April 2009, 19:50

You're not Usarka's brother are you.

**Gremlin** · 24th April 2009, 19:59

Originally Posted by mynameis

You're not Usarka's brother are you.

Me? No

10fc

**been_there** · 25th April 2009, 08:35

Brought my bike from Emoto here in chch. Got a great deal for paying cash ended up knocking 10% + on road costs off. Then gave a further discount on a helmet..
After 3 weeks my bike wouldn't start. Cut a long story short ended up with a brand new battery and rectifier. They gave me a loner bike while we had to wait for parts.
Apart from having to wait a while for the part to arrive I can not fault they service in dealing with me and wouldn't hesitate in recommending them to anyone.
My 10c worth

**Askelon** · 25th April 2009, 16:55

Ended up with highway pegs, rear pegs, a double seat and freight to Auckland from Wellington.. (this was on my old HD Sporty)..

**Reido** · 25th April 2009, 17:05

nothing! woo

didnt ask though so *shrug*

**MaxB** · 25th April 2009, 17:13

For a cash deal I got a Ventura headlight guard and pack rack. The Kwak had the mounting kit so I just got the rack part.

They were not deal breakers but I had seen similar models with the goodies included for a similar price.

**The Stranger:Me** · 25th April 2009, 17:13

Originally Posted by ukusa

To all those who have bought a new bike (or an expensive 2nd hand one), what did you manage to wrangle out of the shop as a freebie (or maybe big discount).
My last was a $540 helmet plus got 20% off other gear purchesed (jacket/gloves)

interested to know how generous some shops are when going for a sale.

Yeah, but come on, a Triumph America. They have to pay you to take it away.

**boman** · 25th April 2009, 19:04

Got my SV1000 through Scott at MR Motorcycles in Pukekohe. He not only bettered Colemans "Best cash price" by a thousand dollars,and he had to get a bike in, Colemans had one sitting there. He always gives me a discount on anything I buy. I don't ask he just gives. That is exceptional customer service as far as I am concerned.

P.S I don't have a issue with the accesory dept a Colemans, just the bike sales guys.

**AD345** · 25th April 2009, 19:20

$1000 off the sticker price

Permanent 10% discount on any instore purchases (including service work)

Victory branded stuff (coffee cup, t-shirt, decals yadda yadda)

Friends

All but the last are neither here nor there.