Motomail Parts

**Zapf** · 24th August 2006, 22:42

Originally Posted by simo

Be careful at Motomail if your ordering parts, I was quoted via email a price of $125 for a Honda MC16 250 blade, on arriving at Motomail to pick up, informed it was now $219.00..... and yes our price book was out of date by a whooping 80%, yeah right, was quoted by Japmcdismantlers $145, so the pricebook is not that out of date

Key word... "Ordering" you ordered at the price of $125, but upon delivering the part the price goes up heaps. You had to buy at the now inflated price because you didn't had a choice, so they took advantage of you.

I had some un plesent issues with motormail in the past too.

**The Pastor** · 24th August 2006, 22:53

Originally Posted by HenryDorsetCase

I think you are wrong.

Your $200 on the tag example might or might not require the store to honour the price. If they advertised the goods at the lower price, and you responded then they renege, then not honouring it breaches the fair trading act. I think i read somewhere that its a reasonable consumer test as well: example if the advert is for an Aston Martin DB7 NZ new with 25000km on the clock and the ad says $17500. Its pretty obvious that is an error and theyve left a zero off, and you'll look like nothing but a prat if you march in with a cheque for $17500. Your offer won't be accepted. In a shop, with the price tag, offer and acceptance occurs at the register: you offer to purchase the goods when you get there, and the shop accepts your offer at the price agreed. If they dont accept your offer, (oi, nar, its got the wrong ticket on it matey, did you do that?) then no contract, and no breach. You'll see that there are two separate but related areas of law going on: one is general consumer protection legislation, the other the venerable law of contract.

also interesting is the fact that none of the consumer protection legislation works unless the vendor is "in trade" i.e. private sales excepted.

Key word you used there was advert. I was talking price tag not advert. (differnce is that a price tag is information that the buyer seeks[going into shop and looking], where an advert is when the seller tells the consumer of the price [shop window, car with big price banner on it, adverts in paper etc] That is how the LAW is written. ) But in essence you were actually agreeing with what I was saying. If A can of beans is $2 on the tag but at the counter its $4bucks they don't HAVE to sell you it at $2, If you don't like the price you go to another shop.

**Fatjim** · 25th August 2006, 10:11

Originally Posted by simo

Be careful at Motomail if your ordering parts, I was quoted via email a price of $125 for a Honda MC16 250 blade, on arriving at Motomail to pick up, informed it was now $219.00..... and yes our price book was out of date by a whooping 80%, yeah right, was quoted by Japmcdismantlers $145, so the pricebook is not that out of date

Based on this evidence I wouldn't go back, but then I often run out of bike shops to go to as they all tend to fuck up badly like this at some stage.

To quote someone $125, then when they arrive at the shop change it to $219, whatever the reason is wrong. The customer has made the effort, and lets face it, this is Auckland so they had to risk death several times to get there.

Maybe if you order $1000's of dollars of wierd kit in and then change your mind they might get it.

**The Pastor** · 25th August 2006, 11:08

Originally Posted by Fatjim

Maybe if you order $1000's of dollars of wierd kit in and then change your mind they might get it.

What? You're nuts. One person makes a mistake (reads the wrong price off the list when quoting the price etc) and you want to make them spend thousdands of dollers because you were inconvinaced a little bit? Dick.

**Fatjim** · 25th August 2006, 11:19

It's the putting right that counts.

And since when was your name Dick? Come to think of it, my middle names Richard so maybe we're related.

**crashe** · 25th August 2006, 11:26

Originally Posted by Zapf

I had some un plesent issues with motormail in the past too.

So did I, only been back there a couple of times since the incident.
(For the record my incident didnt happen when Phil owned the shop)

But whether this is motomail or any other shop..... this should not have happened. A written quote in a email will stand up in court.

He should get ALL his money back since the item doesnt fit as well, when he returns it back to the shop.

**Lou Girardin** · 25th August 2006, 11:44

Originally Posted by renegade master

Sorry crashe, Try reading the law when you are quoting it.

Quotes are estimates and while in this case its nuts its not a solid confirmed deal for that price. (unless it is a writen quote and says quote vaild for 30 days then you have a semi garentee +/- 10% or somthing on the like)

A quote is a quote and is enforceable, there's no leeway on the final price. An estimate is just that, a guess. This is contract law.
He was quoted X, he should have paid X.
A price sticker on goods is an 'invitation to offer', so is not enforceable. Advertising goods at a price is.

**The_Dover** · 25th August 2006, 11:49

Hey Lou, can you quote me fifty bucks for a Sprint ST?

I'll pick it up after work.

**Lou Girardin** · 25th August 2006, 11:57

Originally Posted by The_Dover

Hey Lou, can you quote me fifty bucks for a Sprint ST?

I'll pick it up after work.

No sorry, but I can estimate a price. This estimation is based on the likelihood of you actually buying one.

**The_Dover** · 25th August 2006, 12:03

Originally Posted by Lou Girardin

No sorry, but I can estimate a price. This estimation is based on the likelihood of you actually buying one.

could you do it on the likelihood of me crashing one?

would that make it cheaper?

**Fatjim** · 25th August 2006, 12:20

Originally Posted by The_Dover

Hey Lou, can you quote me fifty bucks for a Sprint ST?

I'll pick it up after work.

Can you do me a quote on a gixer 750 for 50 bucks?

**The_Dover** · 25th August 2006, 12:36

Originally Posted by Fatjim

Can you do me a quote on a gixer 750 for 50 bucks?

No problem, the paperwork to transfer ownership will cost you a mere $16,450 more.

A bargain in anyones language.

**Big Dave** · 25th August 2006, 12:51

I love character assasinations based on one side of an incomplete story.
Fortunately the proprietor is a man of infinite patience and integrity and will do the right thing.

I'd tell some of you to just fuck off and don't come back, frankly, but I have nothing to do with the running of the place.
(not meaning the bloke with the original problem - which I understand is sorted.)