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Thread: Repair shop decorum?

  1. #1
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    26th July 2005 - 12:12
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    Repair shop decorum?

    Well, I’m a little ticked off at present.

    As you may or may not know, I (we) have been having a little trouble with the RF400 lately.
    It’s been cutting out onto 3 cylinders and basically, I’ve been going through it trying to resolve without much success.

    Anyway,…..I got Mrs Nudie to drop the RF400 into a motorcycle repair shop to get a quote and a booking.
    The said mechanic/owner said “RF400’s are completely rubbish,. You shouldn’t have bought it. They’re gutless and very expensive to run. How do you know that 30,000 kms is not 130,000 kms and it’s just worn out.”

    Now she was quite demoralised by this and rang me to tell me when she got home.

    Now, what sort of professionalism do you call that !!!!!!!

    So what if RF400’s are not the BEST bike in the world, that’s not how you treat potential customers.

    Now I could name this shop, but then I wouldn’t be being professional now would I !


    Am I just making a fuss over nothing?


    "...you meet the weirdest people riding a Guzzi !!..."

  2. #2
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    go on - name and shame
    You have the right to remain silent. Anything you say will be quoted out of context, then used against you.

  3. #3
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    Quote Originally Posted by nudemetalz View Post
    Now she was quite demoralised by this and rang me to tell me when she got home.

    Now, what sort of professionalism do you call that !!!!!!!

    So what if RF400’s are not the BEST bike in the world, that’s not how you treat potential customers.

    Now I could name this shop, but then I wouldn’t be being professional now would I !
    Stuff it... turnabout is fair play, name and shame. In my experience, women hate going to mechanics at the best of time... and that comment is a borderline thing to say to a guy imho. Given that bikes are often ones pride and joy, and a very personal thing, the only person a comment like that should be made to is a mate in jest.

  4. #4
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    Totally agree with you, Imdying.

    That certain "repair shop" in Johnsonville will not be visited or recommended by me or Bridget ever.

    I just find this ironic after doing a thread about awesome service to one of the opposite within a couple of days.
    Needless to say, the RF is booked into Welly Motorcycle Centre.


    "...you meet the weirdest people riding a Guzzi !!..."

  5. #5
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    I suspect they're a bit scared to work on it... without a service manual I'm picking the VTEC etc built into the RF400s could be a bit daunting if it's faulty. Wouldn't be my first choice of bikes to practice fault finding on

  6. #6
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    Quote Originally Posted by imdying View Post
    I suspect they're a bit scared to work on it... without a service manual I'm picking the VTEC etc built into the RF400s could be a bit daunting if it's faulty. Wouldn't be my first choice of bikes to practice fault finding on
    I found that my ZZR400 was the same... Not a lot of info on it and parts was another story.... The bike was nice, though a bit underpowered for it's size...

  7. #7
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    Quote Originally Posted by imdying View Post
    I suspect they're a bit scared to work on it... without a service manual I'm picking the VTEC etc built into the RF400s could be a bit daunting if it's faulty. Wouldn't be my first choice of bikes to practice fault finding on
    I'm picking it's nothing internal, it's a carburetion issue.
    Certainly well within a repair shop's capability.
    But even so, if it was considered to be too difficult, surely that is not the appropriate response.


    "...you meet the weirdest people riding a Guzzi !!..."

  8. #8
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    Quote Originally Posted by nudemetalz View Post
    That certain "repair shop" in Johnsonville will not be visited or recommended by me or Bridget ever.
    I think "Name & Shame" means the shop, not your lady.

  9. #9
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    Quote Originally Posted by Finn View Post
    I think "Name & Shame" means the shop, not your lady.
    Yeah figured that, just wanting to add a personal touch to it.

    Most Wellingtonians will know exactly who I am talking about.


    "...you meet the weirdest people riding a Guzzi !!..."

  10. #10
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    Quote Originally Posted by nudemetalz View Post
    Yeah figured that, just wanting to add a personal touch to it.

    Most Wellingtonians will know exactly who I am talking about.
    I know. Shit, even I know who your talking about.

  11. #11
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    Quote Originally Posted by nudemetalz View Post
    Yeah figured that, just wanting to add a personal touch to it.

    Most Wellingtonians will know exactly who I am talking about.
    As discussed,sure as hell do!!
    "The road to Hell is really grippy with loads of run off & some wicked lefthanders"

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    Let the whole of KB know.
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  13. #13
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    Quote Originally Posted by nudemetalz View Post
    That certain "repair shop" in Johnsonville will not be visited or recommended by me or Bridget ever.
    Not sure if it's the same name but when I last called into the shop I thought "Dick by name, dick by nature!" Hell, he tried to sell me a GN250 for heaven's sake!
    Yes, I am pedantic about spelling and grammar so get used to it!

  14. #14
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    Last I heard you were talking of the fuel leak/high usage thing. Did you ever get to the bottom of what that was? Could it be you have one buggered needle valve that's enough to make one cylinder cut out. On the other thread you said it ran fine and no mention of it going onto 3 cylinders.
    Cheers

    Merv

  15. #15
    Now,you don't really want the complete story on this subject do you Merv? The standard KB process is to not tell what really went on...and not to name names,well,until someone asks that is.Most importantly never let the other side tell their story - it is the KB Way,abide by the rules please.
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