You are frequently at pains to make excuses about the atmosphere or culture around here.
Not excuses.....it's my personal opinion, and speculation as to why there is no a larger industry/dealer presence here.
Reality check we are your customers (well not me specifically) so how's about you get to understand the culture, what we want, our needs and our requirements etc.
Why do you think I'm here?
I spend a lot of time with my customers in the real world and we have made a big investment(for us) in focusing on this medium.
Who knows, in time it may just help you to stay in business.
Agreed! While we've been very fortunate we don't want to miss the opportunity to try and stay a step ahead of some of the rest.
You will find this is a pretty open and honest place. I'm in IT, I would give my left nut (figuritively) to have this type of feed back from my clients. People tend to NOT tell you how it is to your face. They will here.
I largely agree...and have been pleasantly surprised at the response received by much of the community in my limited exposure in the open so far. As I've stated before, we've been monitoring the forum for years.....and now hopefully we can engage a bit more......albeit carefully while getting a sense of things.
Sure there may be witch hunts from time to time, but in my meagre experience the truth usually wins out in the end. This is an excellent process as it often lays to rest the nagging doubt that gave rise to the witch hunt in the first place instead of letting it fester.
It has certainly been an exciting two days...a bit like real world drama.....condensed and accelerated
Despite the like of Robert Taylor similarly bemoaning attitudes etc here too he sticks around and seems to do very nicely out of it all. Other dealers and various individual salesmen also do alright out of it.
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