If your bike is older than 5 years or you did not buy it off them then option B. Option A just doesn't sound viable.
Best of luck with that idea. The manager/owner is a PR god. He will smile and shake your hand and lie through his teeth to stall time. You will walk away going "that went well, I am happy to wait another 76 weeks for the job to get done now"
Go pick it up and talk it elsewhere. There is a guy in Malden Street who does them. Cant remember the name of the shop but it is an engineerign firm just down from the old allflex building. I have heard good things about him.
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