Help or Hints Please - Navman Sucker "Mount"

[crashe]

Stonechucker - All the best in getting the sucker to suck onto your vehicle window.
Never give up... walk away for a while and then go back to it... you will succeed.

Come on mate, you aint gonna let a little thing like this beat you, after what you have been throu this past year...


I got a whole bag full of those mirror cleaners here... so if you need some let me know.... and I will send some to you.


Is it the angle of the window maybe... does it have a slight bend in the window like it aint dead straight like a shop window which is preventing it sticking to your window.
You could always take it back into the shop and say to them ok you say it fits.. come out to my vehicle and show me....

[Ixion]

Put a thin smear of glycerol over the contact surface (ie the outer edge of the suction cup thingy)

[StoneChucker]

Thanks for the suggestions y'all. I'll try the glycerol and let you know. I tried the alcohol swab tip too, which had no positive effect. I e-mailed Navman, and they replied explaining how to pull back the mechanism, push it staight on and firmly against the glass and then slide the mechanism forward to "lock" it into place. I replied, telling them I have already tried that repeatedly...

Sorry Crashe, I have already given up. I'm only bothering to see what Navman say to see if they can help. I may take it back to the shop to have them show me how (on my vehicle), although I'm not sure if they'll care as 1) They stuck it to their shop door's glass, and 2) they're salesmen, not likely to help if they think it is working.

After that, I don't actually care, I'm not even going to bother taking it back to try get my money back, I don't care about that either. I've stuck it somewhere where it can gather dust and I can forget about it. It is a pity, I love the actual unit...

[Wasp]

what if you go back to the shop and instead of sticking it to one of their windows get them to stick it to your car for you? seems pretty simple to me....

[StoneChucker]

what if you go back to the shop and instead of sticking it to one of their windows get them to stick it to your car for you? seems pretty simple to me....

Wow, holy fuck batman, do you mean like I suggested in my post above yours?

I may take it back to the shop to have them show me how (on my vehicle)...

hmmm.....

[Wasp]

doh! how typical.... i carefully read through all the other posts and miss a vital peice of info in the last one. sorry.

[StoneChucker]

Ok. To fully explain the cause & solution, check out the pics on my first post again. The sucker end that you stick to the window has a sliding mechanism on it, which is used to attach and detach the sucker mount. To attach the mount, you pull the mechanism back, press it firmly against the window and firmly push/snap the mechanism forward towards the window to lock it in place. This is the reply that Navman gave me in response to my support request, and this is what I'd been doing all along. The solution:

For some reason, tonight the sliding action of the device changed. It used to slide smoothly to lock in place, which never actually locked the sucker but rather made it fall off 10 seconds later. Tonight, when I tried one last time, after I pulled the mechanism back and pushed it firmly against the window, when I pushed forward I immediately came up against strong resistance, which when pushed through, locks the suction cup against whatever surface with a loud click/snap, leaving an untouchable suction mount. I couldn't pull it off even when I tried. Even when I pull back / release the mechanism to release the suction mount, I have a little trouble removing it. So there must have been something slightly out of alignment in the suction mechanism, which was reset back into place, because so far it's working every single time. And the good thing is that even if it stopped working (the suction mount), I know how it's meant to work, so I know when and if I need to take it back to the retailer.

So to summarise, like I said numerous times, the new Navman iCN720 is a brilliant GPS solution. The only issue I had was with the suction mount, and even then like I said, I found the actual unit to be superb even on its own. I hope I haven't put anyone off, if you're looking for an in-car GPS solution, the Navman iCN720 gets the StoneChucker (r) SEAL Of Approval (get it.. seal..? haha). I'll write a user review of it in a week or so, for those that are thinking of buying, for those that want to compare, and even for those who get sexual gratification simply from reading words which I have written...

[James Deuce]

I shouldn't laugh..........

I really shouldn't.........

I may have to have a lie down though.

Pleased to see it sorted Dave

[StoneChucker]

I shouldn't laugh..........

I really shouldn't.........

I may have to have a lie down though.

Pleased to see it sorted Dave

Heh, I'm glad you get a kick out of it In hindsight it is slightly amusing. On a serious note, it not only sounds stupid, it is stupid, but I have had a really really hard past 5 or 6 days. It obviously wasn't just the suction mount issue, but I honestly felt the closest to loosing it I have ever felt before. It's been weird , anyhoo....

Like I edited & added in above, I'll write a review of it in a week or so, once I've had a chance to use it properly. So far I'm real happy with it.